Convenience Functions

  • Recording Wizard
  • „One-Click Application Sharing“
  • Application Sharing
  • Audio Modes
  • Passive Call Intrusion**
  • Intrusion on connection
  • Intrusion with the option of talking to both subscribers (Conference)**
  • Selection of user name when program is started
  • User pictures (automatic, manual)
  • User/Roaming profiles
  • Call Routing Manager (Intelligent call forwarding)
  • Manager/secretary configuration
  • Collaboration with a mouse click
  • Collaboration plugin
  • CTI for Swyx IP system telephones (remote control)
  • CTI/TAPI for IP phones
  • Intercom
  • Direct dialling of SIP addresses (URIs)
  • Drag & Drop (e.g. phone numbers)
  • Signalling of availability
  • Expanded redial functions
  • FAX and DTMF support
  • Fax integration**
  • Group call delivery (parallel, sequential, rotary, random)
  • Group signalling
  • Group dialling
  • HD ring tones
  • Hook on/off support (handset)
  • Hotkeys
  • Call signalling
  • SDK (Software Development Kit)
  • TAPI 2.2 (TSP) support for client
  • Tip of the Day (when program is started)
  • Different ring tones according to caller ID
  • Supports terminal server environments
  • Shortcut keys
  • Video telephony
  • Visual queue management with VisualGroups**
  • Voicemail
  • Dialling out from all Windows applications via clipboard/Hotkey (specific support for Microsoft Internet Explorer)

SwyxIt! Web Extensions

  • Linking of Intranet applications (CRM, Sharepoint, etc.)
  • Presentation of Web content in the SwyxIt! Skin
  • Event-related updates to the display (e.g. for incoming or outgoing calls)
  • Window technology
  • Passing of parameters to a Web application (number etc.)
  • Use of variables
  • Mapping of events to speed dials and numbers
  • Dialling via Windows ”CallTo“ function
  • Call Waiting, configurable
  • Mapping of project numbers to outgoing calls
  • Call Routing Manager (Intelligent call forwarding)
  • Manager/secretary configuration
  • Collaboration
  • CTI for Swyx IP system telephones (remote control)
  • CTI/TAPI for IP phones
  • Intercom
  • Direct dialling of SIP addresses (URIs)
  • Drag & Drop (e.g. phone numbers)
  • Signalling of availability
  • Expanded redial functions
  • Instant Messaging between SwyxIt! clients
  • Interactive Voice Response (IVR) via DTMF**
  • Conference, initiated by subscribers
  • Conference room**
  • Configuration of IP system telephones with SwyxIt! client
  • Context-sensitive Online Help
  • Microsoft Windows user authentication
  • Recording of calls with SwyxIt! client (manually and automatically) in all connections*,**
  • Lists of recordings
  • Recording wizard (Export of recordings)
  • Name search in phonebooks, Microsoft Outlook and HCL Notes
  • Speed dials freely configurable
  • Speed dials in SwyxIt! client with Outlook calendar query
  • Dial by name from phonebook with Autocomplete
  • Outlook/Notes** support
  • Rich Presence

Extended Call Routing with Graphic Script Editor (GSE)

  • Actions
  • Decision-based actions
  • Construction of complex call handling scenarios
  • Expandable with user-specific COM objects or procedures in Visual Basic Script
  • Calendar-based forwarding
  • Cascaded execution of Call Routing scripts
  • Hierarchical script execution
  • „Number/Date/Time to Speech“ function
  • Scripting with Visual Basic enhancements
  • System variables
  • Support of script signature
  • Time- and date-dependent actions
  • Status storage in variables

SwyxIt! Skin concept

  • Flexible user interface
  • Skin editor for amending and creating your own user interfaces with your chosen graphics and animations
  • Predefined user interfaces for different implementationsand screen sizes
  • Adaptable in design, e.g. tailor to corporate design by use of individual graphics
  • Adaptable in functionality
  • Switchboard interface with 140 speed dials and 6 line buttons with individual Call Journal
  • Tab function for grouping speed dials and functions, e.g.for setting up organizational structures
  • User pictures
  • HD and UHD Skins for high resolution displays
  • SwyxWare features and technical informationLanguage: English Filesize 80 KB Download

* Not available in combination with IP telephone
** Requires additional licenses
*** Requires IMAP4 mail server
**** Requires SMTP mail server

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