Unified Communications

Swyx Desktop for Mac OS

Swyx Desktop for Mac OS

With the new, completely redesigned, dynamic interface concept, it‘s also easy to integrate Apple OS X workstations into your company‘s communication and collaboration and VoIP telephony system. With the seamless integration into the Mac OS Notification framework Swyx now feels like home on your Apple desktop, too.

Swyx Desktop for Mac OS

Highlights

  • User experience (UX) designed and optimised for intuitive use – no training required
  • Flexible and Dynamic User Interface
  • Superior Audio Quality with Voice Calls in HD (High Definition)
  • Social Network Integration to easily include business contacts from XING network
  • Easy-to-use Presence Management maximises reachability within the company
  • Seamless integration into existing Unified Communications and Collaboration systems

Features

  • HD Voice Calling & Call Handling
  • Navigate contacts, favourites, call history and dial pad
  • Initiate calls from dial pad, contacts/phonebook via filter, redial (list) via recent call, caller lists, any application hotkey
  • Call Handling:

    • transfer, forward, mute, hold and swap calls
    • Inquiry
    • Transfer with Inquiry
    • Blind Call Transfer

  • Support of Audio Modes: headset, hands free

    • Call signalling for internal and external calls
    • Signalling of a second call

  • Number Handling:

    • Hide ID for outgoing calls
    • Block dialling
    • Vanity numbers
    • Name resolution for numbers

  • Voicemail: Support for voicemail with Message Waiting Indicator (MWI), Listen to voicemail
  • Contact Management and Phonebook:

    • Filter and search contacts with support for contact avatars and sub-scriber status (Global/Business contacts, Personal contacts)
    • Create favourites for contacts

  • Caller Lists:

    • Filter and search caller lists
    • Caller Lists (with date, time and duration: All calls, Incoming calls, Outgoing calls, Missed calls)
    • Missed calls indicator

  • Conferences:

    • Make HD conference calls,
    • User initiated ad-hoc conferences
    • Three-way conferences

  • Basic Call Routing:

    • Do Not Disturb
    • Call forwarding on busy
    • Call forwarding no reply
    • Call forwarding unconditional
    • Call forwarding if subscriber logged off

  • Presence Management:

    • Set own presence state and status message
    • Support for extended presence states (e.g. logged off, accessible, away, do not disturb, status text
    • Signalling of availability/presence state and status message in favourites (“speed dials”)

  • Profile Management:

    • Set own presence status and status message

  • Integration of XING: Include user’s XING business contacts in Swyx phonebook

System Requirements

Supports Apple Mac OS-X 10.10 (Yosemite) or higher on client side and SwyxWare 2015R2 on server side.


Mac App Store