As one of the leading groupware applications, IBM LotusNotes is an essential element of business communicationsfor many companies. The option pack for SwyxWare notonly allows Lotus Notes to be enhanced with important telephonyfunctions - it also enables integration in all importantcommunication processes.
Quick and easy integration
The option pack is installed on the user side in conjunctionwith the SwyxIt! communications software. The automaticinstallation process can be executed quickly and easily, bythe administrator for example. No further integration orimplementation steps are needed. After the installation iscompleted, the new functions are available within the LotusNotes application as well as on the SwyxIt! user interface.
A perfect linking of voice and data
With the Swyx telephony functions linked to the data availablein Lotus Notes, all advantages of integrated communicationcan be utilised. In practice, this means added convenienceand significant time savings for the user:
Highlights of the Swyx Integration in IBM Lotus Notes
In addition to the integration of the telephony functionsinto the Lotus interface, Lotus Notes data can also be accessedwithin the SwyxIt! Client. For example, the sophisticatedSwyxIt! search function allows previously configuredLotus Notes databases to be searched. Search results arealready displayed during the input and can be dialled with amouse click, starting the call setup.
Quick access to contact and calendar information
If a SwyxIt! Speed Dial is configured with a Lotus Notesuser, up-to-date calendar information can be displayed directlyin the context menu. Together with the available presenceinformation, this helps to prevent unnecessary connectionattempts to subscribers who, for example, are notat their desk at the time.