The Swyx Technology Alliance Program (TAP) extends the Swyx solution portfolio with third-party vendors. In addition to the Swyx portfolio, there are a variety of add-on solutions available to cover special, individual requirements for integrated communication.
The TAP provides a framework that enables third-party manufacturers to test and certify their products. The compatibility of the individual products with your Swyx is thus guaranteed.
Audio Link and Archive Service offers a unique solution for audio file recordings which are generated by SwyxWare – long-term archiving and linking the files to Salesforce.
Web-based online tool for analyzing telephony data from your Swyx installation or any telephone system.
The modular billing software for the health sector
AlwinPro Hotel is a modular software from Aurenz for the hotel industry, whose performance features can be flexibly and customer-specifically combined as required.
An important part of the TAP is testing, which can be used to verify the interoperability between third party products and Swyx. Successful completion of these tests is a prerequisite for the corresponding certification status.
A third party product of the swyx certified level has been tested for interoperability by the Swyx TAP in coordination with the TAP partner. These tests are repeated during product updates. Furthermore, Swyx is available together with the TAP partner for all support questions.
A third party product of the self-tested level was tested for interoperability by the partner and checked by the Swyx TAP. In the self-tested stage, support is provided exclusively by the partner.