Third Party Products

The Swyx Technology Alliance Program (TAP) extends the Swyx solution portfolio with third-party vendors. In addition to the Swyx portfolio, there are a variety of add-on solutions available to cover special, individual requirements for integrated communication. 

The TAP provides a framework that enables third-party manufacturers to test and certify their products. The compatibility of the individual products with your Swyx is thus guaranteed.

Product of the month

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3iMedia Call Queue Controller - the perfect solution for your hotlines and call center

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The CP920 addresses today’s audio conferencing challenges and unify a clear-and-easy conferencing communication experience for both in-room and remote participants. The CP920 covers small-to-mid-sized meetings

The Yealink CP960 is an enterprise-grade conference phone for mid-and-large-sized meeting rooms. With the outstanding speakerphone elements, the CP960 sets new standards for sound quality and immerses conference participants in every discussion. Marrying a wide range and dead-zone-free voice pickup with Yealink’s Noise Proof technology, the CP960 is the perfect match for day-to-day business conference conversations.

myContactCenter from ilogixx is a feature rich, flexible and scalable omni-channel contact center solution for SwyxWare and Netphone. It supports phone calls, e-mail, fax, web chat, virtual calls, preview and predictive dialing. Access to performance indicators is made easy by real time wallboard and reporting.

MobiCall is the Unified Event Communication Platform for risk mitigation. The MobiCall solution can be integrated into your environment allowing you to manage all alarms and events in a single platform. This delivers benefits such as better protection of employees and optimised workflows.

Whether you’re at a busy airport, a windy road or just moving around a busy office, it doesn’t matter. Sennheiser’s professional Bluetooth® headsets give you the freedom and clear sound you need to deliver top job performance.

If you need to move around freely and stay connected to do your job well, these professional wireless headsets deliver it all. Iconic design, all-day comfort and legendary Sennheiser sound.

These quality speakerphones connect to a variety of mobile phones, tablets and Unified Communications (UC) softphones. Once connected, Sennheiser Voice Clarity helps you communicate better and get more out of your group conferences.

3iMedia MetaServices – Easy server-side integration of CRM-databases or LDAP- and Active-directories in SwyxWare

Web-based online tool for analyzing telephony data from your Swyx installation or any telephone system.

AlwinPro Hotel is a modular software from Aurenz for the hotel industry, whose performance features can be flexibly and customer-specifically combined as required.

CAS genesisWorld is the leading german CRM / xRM standard software for SMEs, including all functions for professional customer management.

The certification levels

An important part of the TAP is testing, which can be used to verify the interoperability between third party products and Swyx. Successful completion of these tests is a prerequisite for the corresponding certification status.

A third party product of the swyx certified level has been tested for interoperability by the Swyx TAP in coordination with the TAP partner. These tests are repeated during product updates. Furthermore, Swyx is available together with the TAP partner for all support questions.

A third party product of the self-tested level was tested for interoperability by the partner and checked by the Swyx TAP. In the self-tested stage, support is provided exclusively by the partner.