Support Knowledgebase

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351.
INFO

INFO: Logistic closed at Labour Day May, 1st 2007 (kb3365)
No orders or license requests will be processed on May 1st, 2007 Labour Day We will be back on May 2nd, 2007.
Article ID: kb3365, Created on 28.04.2007


352.
PROBLEM

PROBLEM: Linking sites via VPN with integrated firewall (kb3341)

Article ID: kb3341, Created on 17.04.2007


353.
INFO

INFO: SwyxWare v6.01 Maintenance Pack 3 (kb3305)
Swyx releases SwyxWare v6.00 Maintenance Pack 3. To check which version you have currently installed on your system click the "Check for...
Article ID: kb3305, Created on 16.03.2007


354.
HOWTO

HOWTO: Requesting permanent licenses after a hardware change (kb3281)
This article describes the formal process when requesting new permanent licenses after a hardware change. Because of the hardware coupling...
Article ID: kb3281, Created on 26.02.2007, Last modification 08.03.2007


355.
HOWTO

HOWTO: SwyxConnect at/as a DDI (kb3295)
This article explains: - how to use a SwyxConnect at a Direct Dialing In line (from PSTN or Master PBX - how to use a SwyxConnect as a...
Article ID: kb3295, Created on 25.02.2007, Last modification 19.07.2007


356.
INFO

INFO: SwyxDect 800 Firmware Upgrade via TFTP Tool Gwload (kb3288)
This article describes the firmware upgrade via the tool "gwload" and offers the relevant download link. Usually SwyxDect 800...
Article ID: kb3288, Created on 16.02.2007, Last modification 02.02.2010


357.
INFO

INFO: Important information about QuickFixes provided by Swyx support (kb3206)
This article describes some common but important information about so called QuickFixes provided by Swyx for the resolution of special...
Article ID: kb3206, Created on 01.02.2007


358.
INFO

INFO: SwyxWare v6.01 Maintenance Pack 2 (kb3269)
Swyx releases SwyxWare v6.00 Maintenance Pack 2. To check which version you have currently installed on your system click the "Check for...
Article ID: kb3269, Created on 24.01.2007


359.
PROBLEM

PROBLEM: Outlook crashes when editing a HTML E-mail (kb3250)

Article ID: kb3250, Created on 20.11.2006


360.
INFO

INFO: Definition of terms used regarding SwyxWare Releases (kb3198)
To assist our partners in understanding the various software releases from Swyx, this Knowledge Base article defines the key components of...
Article ID: kb3198, Created on 08.11.2006


361.
INFO

INFO: SwyxIt! v6.01 Maintenance Pack 1 (kb3232)
Swyx releases SwyxIt! v6.01 Maintenance Pack 1. The SwyxIt! Maintenance Pack is a common setup package, that can be used for a new...
Article ID: kb3232, Created on 08.11.2006, Last modification 09.11.2006


362.
INFO

INFO: SwyxWare v6.01 Maintenance Pack 1 (kb3214)
Swyx releases SwyxWare v6.00 Maintenance Pack 1. To check which version you have currently installed on your system click the "Check for...
Article ID: kb3214, Created on 08.11.2006, Last modification 09.11.2006


363.
INFO

INFO: Important information about Maintenance Packs (kb3217)
This article describes some common but important information about Maintenance Packs released by Swyx between the usual product releases....
Article ID: kb3217, Created on 08.11.2006


364.
INFO

INFO: Configuration of headsets for SwyxIt! and SwyxPhone (kb3149)
This article provides an overview about the various headsets and adapter cables (including also older ones) Headsets Many...
Article ID: kb3149, Created on 08.11.2006, Last modification 04.03.2016


365.
INFO

INFO: SwyxConnect Annex A / B (kb3218)
This knowledge base article describes the various versions of the SwyxConnect box (Annex A/B) and includes an overview of which countries...
Article ID: kb3218, Created on 30.10.2006


366.
INFO

INFO: SwyxWare v5.01 Hotfix 5 (kb3197)
Swyx releases the SwyxWare v5.01 Hotfix 5. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3197, Created on 25.10.2006


367.
HOWTO

HOWTO: resetting L400 to factory defaults (kb3221)
The procedure to reset a L400 IP phone to factory defaults is as follows: leave the phone connected with power as well as to the network...
Article ID: kb3221, Created on 20.10.2006, Last modification 30.10.2006


368.
INFO

INFO: ConfigDataStore API/SDK (kb3216)
The ConfigDataStore (CDS) component is part of the SwyxWare and manages the configuration data. The CDS provides Web Services as...
Article ID: kb3216, Created on 16.10.2006, Last modification 16.11.2018


369.
INFO

INFO: End of Support for V4.xx of SwxyWare and associated OEM Variants (kb3189)
Confirmation of End of Support for SwyxWare V4.xx and associated OEM variants In line with Swyx’s support policy as the software...
Article ID: kb3189, Created on 29.09.2006


370.
HOWTO

HOWTO: Selection of a network connection for the SwyxClientDataStore (CDS) (kb3187)
SwyxConfigDataStore (CDS) uses the first network connection for communicating with other Swyx components. This article describes how to...
Article ID: kb3187, Created on 27.09.2006


371.
HOWTO

HOWTO: Convert a Master SwyxServer or a Standby SwyxServer into a Standard SwyxServer (kb3185)
This article describes the steps required to convert a Master or Standby SwyxServer into a Standard SwyxServer. Turn off database...
Article ID: kb3185, Created on 21.09.2006, Last modification 18.12.2007


372.
INFO

INFO: SwyxWare v6.01 (kb3182)
Swyx releases SwyxWare v6.01. In order to update from a version smaller then SwyxWare v6.00 to SwyxWare v6.01 you need update...
Article ID: kb3182, Created on 18.09.2006


373.
HOWTO

HOWTO: Configuration of Message Waiting Indication (MWI) with 3rd-party SIP devices (kb3176)
This article describes how to configure 3rd-party SIP devices for the feature "Message Waiting Indication" (MWI). The MWI configuration...
Article ID: kb3176, Created on 15.09.2006


374.
HOWTO

HOWTO: Configuration of Swyxware 5.01 to connect a 2N GSM Gateway Voiceblue Lite (kb3141)
This article describes how to configure Swyxware 5.01 for connecting a 2N VoIP - GSM gateway Voiceblue. Further arctiles of this series:...
Article ID: kb3141, Created on 14.09.2006, Last modification 15.09.2006


375.
HOWTO

HOWTO: Configuration of SwyxWare 6.0 to connect 2N GSM Gateway Voiceblue Lite (kb3142)
This article describes how to configure SwyxWare 6.0 for connecting a 2N VoIP - GSM gateway Voiceblue. Further arcticles of this series:...
Article ID: kb3142, Created on 14.09.2006


376.
HOWTO

HOWTO: Connecting a 2N VoIP GSM Gateway Voiceblue Lite to Swyxware (kb3139)
This article describes how to connect and configure a GSM Gateway to a Swyxware-Server. It is possible to use this gateway with Swyxware...
Article ID: kb3139, Created on 14.09.2006


377.
HOWTO

HOWTO: Status signalling with Polycom SoundPoint IP601 (kb3174)
This article describes how to configure the 3rd-party SIP device of Polycom (model SoundPoint IP601) for status signalling. The SoundPoint...
Article ID: kb3174, Created on 07.09.2006


378.
HOWTO

HOWTO: Updating SwyxWare from v6.xx with SwyxStandby (kb3171)
For updating SwyxWare from v6.0x or later with OptionPack SwyxStandby to a newer version or the installation of a maintenance pack, 5...
Article ID: kb3171, Created on 06.09.2006


379.
HOWTO

HOWTO: Board number configuration for SX2 ISDN boards (kb3169)
This article shows how to configure a board number with a SX2 ISDN board. Please note: The use of this configuration option is not...
Article ID: kb3169, Created on 31.08.2006, Last modification 26.06.2008


380.
HOWTO

HOWTO: Configuration of 3rd-party SIP devices using the dialog event package for status signalling (kb3165)
This article describes how to configure the 3rd-party SIP devices of Thomson (Model ST2030) and Snom (Model 200) for status signalling. ...
Article ID: kb3165, Created on 25.08.2006


381.
HOWTO

HOWTO: SX2 DualPRI V2 ISDN board configuration (kb3164)
The ISDN board SX2 DualPRI V2 needs to be configured before first use. This article gives an overview about the possible configurations....
Article ID: kb3164, Created on 24.08.2006, Last modification 18.05.2007


382.
HOWTO

HOWTO: SX2 DualPRI ISDN board configuration (kb3163)
The ISDN board SX2 DualPRI needs to be configured before first use. This article gives an overview about the possible configurations....
Article ID: kb3163, Created on 24.08.2006, Last modification 16.02.2007


383.
HOWTO

HOWTO: SX2 SinglePRI V2 ISDN board configuration (kb3162)
The ISDN board SX2 SinglePRI needs to be configured before first use. This article gives an overview about the possible configurations. ...
Article ID: kb3162, Created on 24.08.2006


384.
HOWTO

HOWTO: SX2 QuadBRI V2 ISDN board configuration (kb3161)
The ISDN board SX2 QuadBRI needs to be configured before first use. This article gives an overview about the possible configurations....
Article ID: kb3161, Created on 24.08.2006


385.
HOWTO

HOWTO: SX2 ISDN board configuration (kb3159)
This article gives an overview over the SX2 ISDN board series and their configuration. Please identify your ISDN board and follow the link...
Article ID: kb3159, Created on 24.08.2006, Last modification 24.11.2008


386.
INFO

INFO: SwyxPhone firmware v5.1.31 released (kb3153)
Swyx approved the firmware version v5.1.31 for the SwyxPhone types L400, L420e, L420s, L440, L520s and L540 for usage with SwyxWare. The...
Article ID: kb3153, Created on 14.08.2006, Last modification 06.09.2006


387.
HOWTO

HOWTO: Install a hotfix onto a running SwyxWare 6.0 with OptionPack SwyxStandby (kb3132)
This HowTo describes the installation of a SwyxWare hotfix onto an existing SwyxWare system with licensed Option Pack SwyxStandby. The...
Article ID: kb3132, Created on 03.08.2006


388.
HOWTO

HOWTO: Upgrade an existing SwyxWare with a version less than 6.0 to a SwyxWare 6.0 with Option Pack SwyxStandby (kb3121)
This HowTo describes the steps required for upgrading an existing single SwyxWare system to a SwyxWare with licensed Option Pack...
Article ID: kb3121, Created on 03.08.2006


389.
INFO

INFO: SwyxIt! v6.00 Hotfix 1 (kb3130)
Swyx releases the SwyxIt! v6.00 Hotfix 1. Please note the common hints on hotfixes in the following Knowledgebase article: To check...
Article ID: kb3130, Created on 02.08.2006


390.
INFO

INFO: SwyxWare v6.00 Hotfix 1 (kb3123)
Swyx releases the SwyxWare v6.00 Hotfix 1. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3123, Created on 02.08.2006


391.
INFO

INFO: SwyxFax Server v6.00 Hotfix 1 (kb3124)
Swyx releases the SwyxFax Server v6.00 Hotfix 1. Please note the common hints on hotfixes in the following Knowledgebase article: ...
Article ID: kb3124, Created on 29.07.2006


392.
INFO

INFO: SwyxWare v5.01 Hotfix 4 (kb3122)
Swyx releases the SwyxWare v5.01 Hotfix 4. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3122, Created on 21.07.2006, Last modification 24.07.2006


393.
HOWTO

HOWTO: SwyxConnect firmware update (kb3119)
The firmware update of SwyxConnect should be done following these steps: Dowload the new firmware from the Support Download page (use...
Article ID: kb3119, Created on 09.07.2006, Last modification 17.11.2006


394.
INFO

INFO: SwyxWare v6.00 (kb3112)
Swyx releases SwyxWare v6.00. This articles describes all changes and improvements in regard to the previous version. In order to...
Article ID: kb3112, Created on 04.07.2006


395.
INFO

INFO: SwyxWare v5.01 Hotfix 3 (kb3107)
Swyx releases the SwyxWare v5.01 Hotfix 3. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3107, Created on 26.05.2006


396.
INFO

INFO: SwyxWare v5.01 Hotfix 2 (kb3096)
Swyx releases the SwyxWare v5.01 Hotfix 2. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3096, Created on 31.03.2006, Last modification 03.04.2006


397.
HOWTO

HOWTO: Support for SIP Links without registration (kb3101)
Since SwyxWare version 5.01 Hotfix 2 it's possible to configure SIP Links without registration. Providers often use the term "Gatewaymode"...
Article ID: kb3101, Created on 31.03.2006


398.
HOWTO

HOWTO: Global Remote Inquiry User (kb3094)
There may be occasions when it is no longer possible to access Remote Inquiry from an external source either because you have diverted your...
Article ID: kb3094, Created on 23.03.2006, Last modification 24.03.2006


399.
INFO

INFO: SwyxWare v5.01 Hotfix 1 (kb3081)
Swyx releases the SwyxWare v5.01 Hotfix 1. Please note the common hints on hotfixes in the following Knowledgebase article: To...
Article ID: kb3081, Created on 06.02.2006


400.
INFO

INFO: SwyxWare v4.33 Hotfix 13 (kb3079)
Swyx releases the SwyxWare v4.33 Hotfix 13. Please note the common hints on hotfixes in the following Knowledgebase article: ...
Article ID: kb3079, Created on 25.01.2006


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