SIP Provider Plusnet (DE), IPfonie Extended Connect (kb5252)
The information in this article applies to:
- SwyxWare 11
In 2018, QSC AG spun off its telecommunications business into a wholly-owned subsidiary, Plusnet GmbH. QSC's well-known SIP Trunk IPfonie Extended Connect will only be available until the end of 2019. Plusnet's IPfonie Extended Connect is now available.
The IPfonie Extended Connect SIP Trunk from Plusnet is compatible with the SIPConnect1.1 and BITKOM recommendations about SIP trunking. Additionally, it is possible to handle several number ranges with different area codes.
The IPfonie Extended Connect SIP trunk is a SIP trunk with user authentication. You have received information about UserID, UserName and UserPassword, whereas the naming may differ, or you might have only received UserName and -password. In this case, UserID and UserName are identical.
The IPfonie Extended Connect SIP trunk supports encryption of payload and signaling data. This feature is an additional option when ordering the SIP trunk and is first released for SwyxWare 11.
UPDATE: By the latest 27.07.2019 it is necessary to have the DigiCert Global Root G2 installed in the certificate store of the SwyxWare server. Additional information, download links and installation instructions can be found in the PDF file at the end of this article.
Important: The SIPConnect1.1 and BITKOM recommendations are supported from SwyxWare2013R3 on!
SwyxWare: The IPfonie Extended Connect SIP Trunk from Plusnet can be used from SwyxWare 2015 on.
SwyxON: The IPfonie Extended Connect SIP Trunk from Plusnet (without TLS) is suitable for central connection in the data center.
Important: The IPfonie Extended Connect SIP Trunk from Plusnet with encryption (TLS) is not yet supported for SwyxON!
Even though the SIP trunk is able to handle several different area codes, it is only necessary to create one location within the SwyxWare.
During creation of the SIP trunk group, the profile 'Plusnet SIPconnect R (DE)' must be selected. If the SIP trunk with encryption wants to be used, the profile 'Plusnet SIPconnect R TLS (DE)' has to be selected. If the profile is not included in the corresponding list, you can download the required CustomProviderProfiles.config for SwyxWare at the end of this article. For more information about using this file, see Configuration and Adaptation of SIP Providers via Provider Profiles (kb3436).
The newly created location must be assigned to the trunk group. During the inital creation of the actual SIP trunk, only the public number range of the configured location is configured. Additional number ranges with different area codes can later be configured through the properties of the SIP trunk.
If the SIP trunk with encryption shall be used, during the initial creation of the SIP trunk in the codec settings, it is necessary to deactivate T.38 as supported codec, since T.38 cannot be encrypted. The T.38 codec can also be deactivated after creating the SIP trunk.
The newly created location must be configured to a new user to be created, even if the assigned public number does not match that location.
- Incoming/outgoing national calls
- Incoming/outgoing international calls
- Correct Calling Line Identification (CLI) on national and international calls
- CLIP No Screening in accordance with the description above
- Holding and retrieving calls
- Toggeling between two calls
- Call transfer
- Call forwarding
- Mutually supported codecs:
- T.38 for FAX negotiation
- Incoming/outgoing DTMF signaling in accordance with via RFC2833
- T.38 Negotiation and FAX transmission (unencrypted only)
- Encryption of speech and signalling data
05/11/2014 with SwyxWare2015 (QSC IPfonie Extended Connect)
14/09/2017 with SwyxWare 11 without encryption (QSC IPfonie Extended Connect)
05/10/2017 with SwyxWare 11 with encryption (QSC IPfonie Extended Connect)
- kb5252_TLS-Zertifikat Plusnet.pdf
kb5252_TLS-Zertifikate Plusnet QSC.pdf
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