SIP Provider DOKOM21 (DE) (kb4996)

The information in this article applies to:

  • SwyxWare 11

[ Summary | Information ]


Information und configuration hints for SIP provider DOKOM21 (Germany).


General information

The NGN accesses from DOKOM21 are SIP trunks with user authentication. You will receive information to register the SIP trunk.
IMPORTANT: The SIP trunk from DOKOM21 can only be used from SwyxWare 11 on.


During creation of the SIP trunkgroup, profile 'DOKOM21 (DE)' has to be selected.
During the creation of the actual SIP trunk, when providing the registration information, in the fields 'User ID' and 'Username' the 'Benutzername' from the DOKOM21 documents have to be entered.

Tested Features

  • Incoming/outgoing national calls
  • Incoming/outgoing international calls
  • Correct Calling Line Identification (CLI) on national and international calls
  • CLIP No Screening
  • Holding and retrieving calls
  • Toggeling between two calls
  • Call transfer
  • Conferencing
  • Mutually supported codecs:
    • G.711A
    • T.38 for FAX transmission
  • Incoming/outgoing DTMF signaling in accordance with via RFC2833
  • Fax transmission via T.38


Test date:
21/09/2017 with SwyxWare

Overview of tested SIP provider


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