FACTSHEET

SwyxExpress 3.0: Options and Accessories (kb4535)

The information in this article applies to:

  • SwyxWare 2013
  • SwyxExpress X150
  • SwyxExpress X75
  • SwyxExpress X20

[ Summary | Information ]


Summary

Starting from November 2013 Swyx offers a new generation of the appliance SwyxExpress. The established variants SwyxExpress X20, SwyxExpress X75 and SwyxExpress X150 in their familiar form factors (X20: Miditower, X75/150: 19‘‘, 3 RU) are offered on a new hardware. SwyxWare 2013 is running on a preinstalled and licensed MS Windows Server 2012 Telco Edition. All former hardware options like the RAID1 system, the redundant power supply (for SwyxExpress X75/X150 only) or the SwyxExpress Service Option, which is now also available for the UK, can be ordered. At the 19‘‘ variants SwyxExpress X75/X150 the Rackmount Kit and the Hot-Swap HD cage are now already included in the basic scope of supply. All systems comply with the current specifications in the terms of GreenIT.

To ensure an accurate order process of an individually configured SwyxExpress some issues have to be considered.  


Information

General Notices

  • All listed order codes are Swyx order codes. Please keep in mind that your channel partner may use different order codes for corresponding products.
  • Not all options are available in all regions and for all variants of SwyxExpress. Please have this fact in mind during ordering.
  • Options are available only  in combination with a suitable SwyxExpress unless there is an explicit notice that the product is also sold separately. 
  • To ensure a correct handling when ordering more than one SwyxExpress variants at the same time, it is recommended to request each variant in a separate order.

 

Basic Configuration

SwyxExpress is available in 3 different variants. All variants include a preinstalled and licensed MS Windows Server 2012 Telco Edition with no need for additional Client Access Licenses (CALs). In addition SwyxExpress includes a preinstalled SwyxWare 2013 but no SwyxWare licenses.

All variants are equipped with an easy to use backup and restore mechanism.

SwyxExpress is available in two language versions (DE, EN). The listed order codes refer to the English version. If you need the German version for a specific customer scenario, please contact your distribution partner.

  • SwyxExpress X20
    • Mid-tower case, dimensions approx.18,4/36,2/42,5 cm W/H/D
    • Controlled cooling vans
    • Preinstalled and  licensed MS Windows Server 2012 Telco Edition
    • Preinstalled SwyxWare 2013, English
    • Preinstalled MS SQL Server 2012 (Express version)
    • Easy system recovery
    • Recommended for up to 20 users, 8 voice channels
    • Swyx order code: XPRESSX20-EN-3.0
  • SwyxExpress X75
    • 19" rackmount chassis, 3 RU, dimensions approx. 45/13,2/64,8 cm W/H/D
    • Hot-Swap HD cage
    • Controlled cooling vans
    • Rackmount Kit
    • Preinstalled and  licensed MS Windows Server 2012 Telco Edition
    • Preinstalled SwyxWare 2013, English
    • Preinstalled MS SQL Server 2012 (Express version)
    • Easy system recovery
    • Recommended for up to 75 users, 30 voice channels
    • Swyx order code: XPRESSX75-EN-3.0
  • SwyxExpress X150
    • 19" rackmount chassis, 3 RU, dimensions approx. 45/13,2/64,8 cm W/H/D
    • Hot-Swap HD cage
    • Controlled cooling vans
    • Rackmount Kit
    • Preinstalled and  licensed MS Windows Server 2012 Telco Edition
    • Preinstalled SwyxWare 2013, English
    • Preinstalled MS SQL Server 2012 (Express version)
    • Easy system recovery
    • Recommended for up to 150 users, 30 voice channels
    • Swyx order code: XPRESSX150-EN-3.0

 

Hardware Options

  • Option RAID (available for all SwyxExpress variants)
    • Hardware RAID1, no interrupt in case of a hardware failure
    • Includes second harddisk, (HotSwap for SwyxExpress X75/150 only)
    • Swyx order code: X-RAIDX20/75/150-3.0
  • Option Redundant Power Unit (available for SwyxExpress X75/150 only)
    • redundant power units, no interrupt in case of a hardware failure
    • Controlled cooling vans
    • Hot-Swap
    • Swyx order code: X-PSUX75/150-3.0

 

ISDN Options

All ISDN boards have PCIe interface; the boards have been configured to the default settings before being inserted in the computer. Please refer to the SwyxExpress Quickstart for details about the standard configuration. 

Each ISDN option includes the necessary connecting cables to connect the boards to the PSTN. If the ISDN option consists of more than one board a synchronization cable is included.

Per SwyxExpress only one ISDN option is available.

  • Option ISDN QuadBRI  (available for all SwyxExpress variants)
    • 4x S0/BRI PCIe-board
    • incl. all necessary connecting cables
    • Swyx order code: X-QX20/75/150
  • Option 2 ISDN QuadBRI  (available for SwyxExpress X75/150 only)
    • Two 4x S0/BRI PCIe-boards
    • incl. all necessary connecting cables
    • incl. synchronization cable
    • Swyx order code: X-2QX75/150
  • Option ISDN SinglePRI  (available for SwyxExpress X75/150 only)
    • 1x S2m/PRI PCIe-board
    • incl. all necessary connecting cables
    • Swyx order code: X-SX75/150
  • Option ISDN QuadBRI/ SinglePRI  (available for SwyxExpress X75/150 only)
    • 1x S2m/PRI Karte PCIe-board
    • 4x S0/BRI PCIe-board
    • incl. all necessary connecting cables
    • incl. synchronization cable
    • Swyx order code: X-QSX75/150
  • Option ISDN DualPRI (available for SwyxExpress X75/150 only)
    • 2x S2m/PRI Karte PCIe-board
    • incl. all necessary connecting cables
    • For Master/Standby Configuration only
    • Swyx order code: X-DX75/150
  • Option ISDN QuadBRI/ DualPRI (available for SwyxExpress X75/150 only)
    • 2x S2m/PRI Karte PCIe-board
    • 4x S0/BRI PCIe-board
    • incl. all necessary connecting cables
    • incl. synchronization cable
    • For Master/Standby Configuration only
    • Swyx order code: X-QDX75/150

 

Service Options

On-site service option for SwyxExpress. The on-site service option imply a reaction time within the next business day, a warranty extension of 3 years and an advanced system replacement. The service only applies to the server hardware and the included ISDN boards of SwyxExpess and does not cover the support of the MS operating system or SwyxWare.

Service options can only be ordered once and in conjunction with SwyxExpress.

The on-site service is available in Germany, Austria, Switzerland and the UK depending on the final location of SwyxExpress at the customer. Please note that the services for these countries are represented by different service options.

  • Scope of the service
    • Run-time: 36 months
    • Warranty extension to 36 months
    • Error diagnostic via phone
    • Reaction time error diagnostic: 4 working hours
    • Replacement of defect hardware on-site on the next business day
    • Service hours: 8-18 o'clock

 

  • Option Service for SwyxExpress X20 for UK
    • Swyx order code: X-OSX20UK
  • Option Service for SwyxExpress X75 for UK
    • Swyx order code: X-OSX75UK
  • Option Service for SwyxExpress X150 for UK
    • Swyx order code: X-OSX150UK

For additional information please contact your distribution partner or the Swyx presales team.


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