INFO

SIP Provider NetStream (CH) (kb4433)

The information in this article applies to:

  • SwyxWare 2015
  • SwyxWare 2013
  • SwyxWare 2011 R2

[ Summary | Information | Links ]


Summary

Information und configuration hints for SIP provider NetStream (Switzerland).


Information

General information

NetStream is offering  registerless SIP trunks. This means that the authentication is based on the public IP address of the SwyxWare server. Therefore, you need a static, public IP address from your ISP assigned to the SwyxWare server.


Configuration

In case that the SwyxWare server has a private IP address and the public, static IP address is originated from a NAT Gateway, it is necessary to configure a STUN server in the properties of the the SIP trunk group, under the tab 'SIP'. A list of public STUN servers can e.g. be found at  http://www.voip-info.org/wiki/view/STUN.

In order to enable T.38 negotiation and FAX transmission, the Swyx FAX Client must be configured. The internal FAX number must be assigned in the tab 'Sender', field 'Internal number' instead of using the default setting 'Channel default'.

For your convenience the generated CustomProviderProfiles.config is available for download at the end of this article. Extended information about how to use this file can be found at Configuration and Adaptation of SIP Providers via Provider Profiles (kb3436).
Important: From SwyxWare2013 R4 on, the provider profile for Netstream is already available in the list of provider profiles and the CustomProviderProfiles.config is no longer necessary.
 

Tested Features

  • Incoming/outgoing national calls
  • Incoming/outgoing international calls
  • Correct Calling Line Identification (CLI) on national and international calls
  • Holding and retrieving calls
  • Toggeling between two calls
  • Call transfer
  • Conferencing
  • Mutually supported codecs:
    • G.711a
    • G.711µ
    • G.729
    • T.38 for FAX transmission
  • Incoming/outgoing DTMF signaling in accordance with via RFC2833
  • T.38 negotiation and FAX transmission.

Restrictions

CLIP No Screening: Not supported by NetStream.
Occasionally, problems with the CLI presentation on international inbound calls were observed.


Test date:
04/10/2012 with SwyxWare2011R2, QF3
27/06/2013 with SwyxWare2013
27/11/2014 with SwyxWare2015

Overview of tested SIP provider


Links

As far as software supplied or used by us, includes open source elements the additional terms under https://www.swyx.com/open-source apply in addition. An overview which products from the Swyx portfolio include open source elements and which open source license is relevant can be found under https://www.swyx.com/open-source.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.


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