HOWTO

P230 doesn't work with SwyxIt! R2 under a non-English and non-German Windows (kb4406)

The information in this article applies to:

  • SwyxIt! 2011 R2
  • SwyxIt! Handset P230

[ Summary | Information ]


Summary

Under a non-English and non-German language version of Windows the P230 device does not work.


Information

This problem applies only to customers, which are running a non-English and non-German language version of Windows!

As the Windows Audio System identifies the P230 Device via a localized device name, e.g. in Italian language "Per ricevitore telefonico", it is mandatory to configure the P230 device for the use with SwyxIt! R2 as follows:

Windows Vista, Windows 7: Find out the playback device name of P230

  • Klick on Start\Control Panel\Hardware and Sound\Manage Audio Devices.
  • A dialog appears. Switch to Dialogpage "Playback".
  • In the list of available playback devices search for an entry which is named as "USB Audio Device".
  • Note: This entry appears in the language of your Windows installation!
  • Keep the above name in bold in mind.

Windows XP: Find out the playback device name of P230

  • Klick on Start\Control Panel\Sounds and Audio Devices.
  • A dialog appears. Switch to Dialogpage "Audio".
  • In the box of sound playback devices search for an entry which is named as "USB Audio Device".
  • Note: This entry appears in the language of your Windows installation!
  • Keep this name in mind.

All Windows Versions: Add the P230 playback device name to the registry

  • Terminate SwyxIt!.
  • Launch Regedit.
  • Under Windows 32 Bit navigate to the key

HKEY_LOCAL_MACHINE\SOFTWARE\Swyx\Client Line Manager\CurrentVersion\Options\AudioDevicePlugIns\P230DevicePlugin.P230DeviceCollection

  • Under Windows 64 Bit navigate to the key

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Swyx\Client Line Manager\CurrentVersion\Options\AudioDevicePlugIns\P230DevicePlugin.P230DeviceCollection

  • If not already exists, create a new string value. Fill in the field "value name" with "VolumeControlName" and the field "value data" with the playback device name of the P230 device. e.g. in italian language: Fill in the field "value data" with "Per ricevitore telefonico".

Upon completion, launch SwyIt!. The P230 device should now work properly.


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