Firmware Update SwyxIt! Headset H391/H410 (kb4327)

The information in this article applies to:

  • SwyxIt! 2011
  • SwyxIt! Collaboration Pack
  • SwyxIt! Headset H410 (DECT, monaural)
  • SwyxIt! Headset H391 (Bluetooth, monaural)
  • SwyxIt! v7.05

[ Summary | Information | Links ]


Affected Versions: SwyxIt 7.05 und SwyxIt 2011, NOT SwyxIt 2011 R2 !

This article provides the most recent Swyx approved firmware updates for the following devices:

  • SwyxIt! Headset H391 (Jabra GO 6430) Firmware v3.27.16 (for SwyxIt! v7.05)
  • SwyxIt! Headset H391 (Jabra GO 6430) Firmware v4.5.18 (for SwyxIt! 2011)
  • SwyxIt! Headset H410 (Jabra Pro 9470) Firmware v3.4.4


Please follow these steps to install the firmware

  • Download the firmware (ZIP file). You'll find the download link at the end of this article.
  • Open a command line windows (cmd)
  • Use the Windows files explorer and navigate to the folder Jabra -> Jabra Suite.
  • Drap&Drop the file JabraFwUpdate.exe into the command line window.
  • Add -noversionckeck as command line parameter (don't forget the minus character).
  • The update will be started without version check.
  • Unckeck the "Online search" checkbox.
  • Select the downloaded ZIP file within the following window.
  • Run the update.


Additional hints

  • If using SwyxIt! 2011 (HID commands for device control) please configure "others" within the Jabra Suite as Softphone/Vendor.
  • If using SwyxIt! 2011 R2 (Jabra SDK for device control) please configure "Siemens" within the Jabra Suite as Softphone/Vendor.


As far as software supplied or used by us, includes open source elements the additional terms under apply in addition. An overview which products from the Swyx portfolio include open source elements and which open source license is relevant can be found under

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Swyx in no way guarantees the accuracy of this third-party contact information nor is responsible for it's content.


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