Sometimes the connection between a SIP client and SwyxServer aborts (kb3835)

The information in this article applies to:

  • SwyxWare v6.20
  • SwyxWare v6.12

[ Summary | Information ]


Sometimes the connection between a SIP-Client (not SwyxIt! Mobile) and SwyxServer aborts.


Sometimes a SIP client (e.g. the native SIP application on a mobile device) request a confirmation of the user for a passive transfer like used in the scripts on SwyxServer (Voicemail, Remote Inquiry, MEM).

In this situation the user is phoning and not looking at the display of the device. So he missed the request shown on the display and the connection will be terminated by the device after a while due to the missing confirmation. 


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