INFO

Configuration of headsets for SwyxIt! and SwyxPhone (kb3149)

The information in this article applies to:

  • SwyxIt! Handset P280
  • SwyxIt! Collaboration Pack
  • SwyxPhone L615
  • SwyxIt! Headset H410 (DECT, monaural)
  • SwyxIt! Headset H391 (Bluetooth, monaural)
  • SwyxIt! Headset H371 (DECT, monaural)
  • SwyxIt! Headset H345 (binaural)
  • SwyxIt! Headset H344 (monaural)
  • SwyxPhone L680
  • SwyxPhone L660
  • SwyxPhone L640
  • SwyxPhone L620
  • SwyxPhone S315
  • SwyxIt! Headset H390 (Bluetooth, monaural)
  • SwyxIt! Headset H325 (binaural)
  • SwyxIt! Headset H324 (monaural)
  • SwyxIt! Headset H380 (DECT, monaural)
  • SwyxIt! Headset H370 (DECT, monaural)
  • SwyxIt! Headset H360 (DECT, monaural)
  • Plantronics Headsets
  • SwyxPhone L540
  • SwyxPhone L520s
  • SwyxIt! Headset H350 (DECT, monaural)
  • SwyxIt! Headset H342 (binaural)
  • SwyxIt! Headset H340 (monaural)
  • GN Netcom Headsets
  • SwyxPhone L440
  • SwyxPhone L400
  • SwyxIt! Handset P250
  • SwyxPhone L420
  • SwyxIt! all versions

[ Summary | Information ]


Summary

This article provides an overview about the various headsets and adapter cables (including also older ones)


Information

Headsets

Many headsets are connected to a QuickDisConnect jack (also referenced as QD jack). The QuickDisConnect jack allows you to quickly and simply disconnect a connection if, for example, you would like to leave the headset on when you leave the room. The active line remains activated and is not put on hold.

If the headset has a QuickDisConnect jack, you will need an additional cable for the connection to the PC or ip-phone, please see table 2.

Product Explanation Comment
SwyxIt! Headset H310 USB Mono Wear Form (USB)  = Jabra UC Voice 550 Mono
SwyxIt! Headset H311 USB Duo Wear Form (USB)  = Jabra UC Voice 550 Duo
SwyxIt! Headset H324 Mono Wear Form (QuickDisconnect Jack)  = GN2000 IP Mono
SwyxIt! Headset H325 Duo Wear Form (QuickDisconnect Jack)  = GN2000 IP Duo
SwyxIt! Headset H324 USB Mono Wear Form (USB)  = GN2000 USB Mono
SwyxIt! Headset H325 USB Duo Wear Form (USB)  = GN2000 USB Duo
SwyxIt! Headset H340 Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack)  = GN2100
SwyxIt! Headset H342 Duo Wear Form, ultralight (QuickDisconnect Jack)  = GN2100Duo
SwyxIt! Headset H344 Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack)  =Jabra BIZ 2400 IP Mono
SwyxIt! Headset H345 Duo Wear Form, ultralight (QuickDisconnect Jack)  =Jabra BIZ 2400 IP Duo
SwyxIt! Headset H344 USB Mono Wear Form, ultralight with variable wearing style (USB, Bluetooth)  =Jabra BIZ 2400 USB Mono
SwyxIt! Headset H345 USB Duo Wear Form, ultralight (USB, Bluetooth)  =Jabra BIZ 2400 USB Duo
SwyxIt! Headset H350 wireless headset (DECT) with extensive range


for the media streaming:Base station with K440 (RJ11 to QuickDisconnect jack)
+ K410 (QuickDisconnect jack to USB) to the PC

for the hook off function:

  • K430
    HookOff base station(RJ45) to PC (DSub15 to Gameport of the Soundcard) or
  • K455
    HookOff base station(RJ45) to PC (DSub9 to ComPort)
= GN9120 from GN Netcom

See also Configuration of Swyx H350 Headset (cordless, for COM-Port) (kb2624)
SwyxIt! Headset H360 wireless headset (DECT) with extensive range, connected to PC via USB = CS60 USB from Plantronics
SwyxIt! Headset H370 wireless headset (DECT) with extensive range, connected to PC via USB = GN9330 USB from GN Netcom
SwyxIt! Headset H371 wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter 1) = Jabra GN9330e from GN Netcom
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H372 wireless headset (DECT) with extensive range, connected to PC via USB = Jabra PRO 930 USB
SwyxIt! Headset H373 wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter 1) = Jabra PRO 920
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H380 wireless headset (DECT) with extensive range, connected to PC via USB = GN9350 from GN Netcom
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.

See also Headset H380 configured for SwyxIt! (kb3364)
SwyxIt! Headset H390 wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone = Voyager 510 USB with USB-Bluetooth dongle from Plantronics
SwyxIt! Headset H391 wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone = Jabra Go 6430 with USB-Bluetooth dongle
SwyxIt! Headset H392 wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone = Jabra Supreme UC with USB-Bluetooth dongle
SwyxIt! Headset H410 wireless headset (DECT), Mono Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth) = Jabra Pro 9470
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H411 wireless headset (DECT), Duo Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth) = Jabra Pro 9465 Duo
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H412 wireless headset (DECT), Mono Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter) = Jabra Pro 9450 Flex Mono
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H413 wireless headset (DECT), Duo Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter) = Jabra Pro 9450 Flex Duo
With a normal  RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.

 1) Please note that the electronic hook switch of the H371 will only be supported from version "L" resp. from datecode 9/09

 

Cables for connecting a headset

The headsets listed above can be connected to the PC or SwyxPhone via the following adapter cables:

 Cable Connectors connects... with...  Comment
Headset Cable K400 Jack 2*3,5mm to QuickDisconnect jack PC Soundcard,
Handset P250,
SwyxPhone S315,
H32x,
H34x (without 'USB')
At P250 it is no longer possible to connect a headset from Windows Vista SP1, see kb3817.
Headset Cable K405 Jack 3,5mm to QuickDisconnect jack P150 H32x,
H34x (without 'USB')
 
Headset Cable K410 USB to QuickDisconnect jack PC USB H32x,
H34x (without 'USB')
= Jabra Link 220 (since 2010/02)
= GN 8110 USB (until 2010/01
Headset Cable K411 USB to QuickDisconnect jack PC USB H32x,
H34x (without 'USB')
= Imtradex USB adapter with four buttons (volume +/-, speaker and microphone mute with red LED)
Headset Cable K412 USB to QuickDisconnect jack PC USB H32x,
H34x (without 'USB')
= GN 8120 with three buttons and three LEDs
Headset Cable K415 USB to QuickDisconnect jack
Bluetooth to QuickDisconnect jack
PC USB
Bluetooth mobilephone
H32x,
H34x (without 'USB')
= Jabra Link 280
Headset Cable K420 RJ11 to QuickDisconnect jack SwyxPhone L400,
SwyxPhone L420e,
SwyxPhone L615,
SwyxPhone L620,
H32x,
H34x (without 'USB')
Switchbox for handset/headset mode, includes K440 cable for connection to headset.
Required as this phones do no have a native headset connector. The box is connected where the handset-cable was connected before, the handset + headset are also connected to the box.
Headset Cable K430 RJ45 to DSub15 Gameport (Soundcard) H350 only for the hook off function (not supported any more with current SwyxIt! versions)
Headset Cable K440 RJ11 to QuickDisconnect Jack QuickDisconnect Jack H350  
Headset Cable K440 RJ11 to QuickDisconnect Jack SwyxPhone L420p,
SwyxPhone L420s,
SwyxPhone L440,
SwyxPhone L520p,
SwyxPhone L520s,
SwyxPhone L540,
SwyxPhone L640,
SwyxPhone L660,
SwyxPhone L680,
SwyxIt! Handset P280
H32x,
H34x (without 'USB')
Use of H32x/H34x (without 'USB') without Switch for Handset/Headset
(as K420 but without switchbox because not required)
Headset Cable K441 8 pin western to QuickDisconnect Jack SwyxPhone L640,
SwyxPhone L660,
SwyxPhone L680
H32x,
H34x (without 'USB')
 
Headset Cable K445 RJ45 to
DSub 9
Com-Port (PC) H350 for hook off function and call signaling  (not supported any more with current SwyxIt! versions)
Headset Cable DHSG-Adapter Special Y-cabel SwyxPhone L420s + Acoustic Adapter,
SwyxPhone L440 + Acoustic Adapter,
SwyxPhone L520s + Acoustic Adapter,
SwyxPhone L540 + Acoustic Adapter,
SwyxPhone L640,
SwyxPhone L660,
SwyxPhone L680
H371,
H373,
H380,
H41x

Connects headsets which support DHSG/EHS (electronic hook switching) with SwyxPhones to be able to accept an call directly at the wireless headset.

At SwyxPhones L420s/L440/L520s/L540 an "Acoustic Adapter" needs to be installed in addition into an option-bay below the phone.

SwyxPhones L640/L660/L680 already include DHSG support, therefore no Acoustic Adapter is required.

For other SwyxPhone models DHSG is not possible, here you can just use a normal RJ11 cable but then must accept the call at the SwyxPhone itself.

 

Further info can be found in the attached PDF-documents and also in the SwyxPhone manual in chapter "6.8.1 Combination options of telephones and headsets".


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