Licenseproblem after update from v5.00 to v5.01 during evaluation period (kb3084)
The information in this article applies to:
- SwyxWare v5.01
After an update from SwyxWare v5.00 to v5.01 during the usage of evaluation licenses no or only one user can login and/or the gateway service is not starting. What is the reason and how can it be fixed?
Due to this update a part of the evaluation licenses are lost and there is only one or none userlicense and/or speechchannel available.
This is the reason why the login of further users does not work or the gateway service does not start.
You can repair the problem with this steps:
- delete the file license.dat in C:\Documents and Settings\All Users\Application Data\Swyx\
- start and run through the ConfigWizard (C:\Program Files\SwyxWare\ConfigWiz.exe) again and at the end choose evaluation licenses again.
There should be 5 user and 4 speechchannel licenses again now.