Eventlog Message: "SwyxServer could not initialize Music on Hold Manager." (kb2367)

The information in this article applies to:

  • SwyxWare from version 3

[ Summary | Information ]


This article contains additional information about event log entry:

Type: Warning
Source: IpPbxSrv (SwyxServer)
ID: 4098 (0x1002)
Text: SwyxServer could not initialize Music on Hold Manager. Music on hold is not available.


SwyxServer initialises the music on hold modul during startup. If it fails, the above event log entry is generated.

Check with SwyxWare Administration if a holdmusic file has been selecte, if the corresponding .wav file can be found in the system subfolder of the SwyxWare data folder. Check if the file has the correct format (8000Hz, 16bit, mono)


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