Eventlog Message: "SwyxServer service could not initialize MAPI." (kb2359)

The information in this article applies to:

  • SwyxWare from version 3

[ Summary | Information ]


This article contains additional information about event log entry:

Source:IpPbxSrv (SwyxServer)
ID:4107 (0x100b)
Text:SwyxServer service could not initialize MAPI.
Error: %1
Access to Outlook calendar from Call Routing Manager is not available.  
Place holder:
%1Error message.


The most common cause for this message is a missing MAPI profile for the SwyxServer service account. Details about creating a MAPI profile and about the outlook calendar access in call routing scripts can be found in the SwyxWare manual chapter 3.1.3 Installation for Calendar Based Call Management.


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