The information in this article applies to:
Within the Swyx Technology Partner Programme (TPP) the Konftel300IP was successfully tested against a SwyxWare 2013 R4 and hereby reaches the certification level Tested.
This KB article describes all mandatory configuration steps that need to be performed to assure a flawless operation between a Konftel300IP and a SwyxWare 2013 R4.
1. Certification test
The tests were executed between a Konftel300IP and a SwyxWare2013 R4.
The following combination was tested:
1.1 Executed tests
Inbound and outbound calls from and to the above endpoints and from and to PSTN/GSM
All testcases were completed sucessfully.
If the Konftel300IP is being held by another internal party, this situation is shown on the display of the Konftel300IP, but no MoH is being played.
Master-Standby configuration is not supported.
The following steps are necessary for a start-up:
2.1. Preparation of SwyxWare
2.2. Preparation of the Konftel300IP
Update the firmware of the Konftel300IP to the tested version V2.3.1 from 2014-06-04 before adjusting the configuration. Login a s ADMIN through the web interface of the Konftel300IP. Underneath the tab 'Settings -> Provisioning' it is possible to automatically update the firmaware. It is also possible to download the firmware in advance from http://www.konftel.com/Support/Upgrade and load it into the Konftel300IP.
After updating the firmware, the Konftel300 will restart.
2.3. Configuration of the Konftel300IP
Login a s ADMIN through the web interface of the Konftel300IP.
Underneath the tab 'Settings -> SIP' the login data to register at the SwyxWare are configured. Hereby Account name is just used to be shown on the display of the Konftel300IP, User corresponds to the SIP-User-ID of the SwyxWare user, Authentication name corresponds to the SIP User name. Configure the password, use the static IP address of the SwyxWare server as Registrar and Proxy. Registration interval has to be set to 120 (SwyxWare default value).
In the section 'Advanced' Session expiration has to be set to 90 (SwyxWare default value).
Underneath the tab 'Settings -> Media', DTMF signaling must be configured to 'SIP INFO'.
Additional info and possible configuration settings can be found in the documentation for the Konftel300IP.