Data privacy


1. Information about the collection of personal data

In the following we inform about the collection of personal data when using our website. Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.
Responsible according to Art. 4 para. 7 General Data Protection Regulation (GDPR) is Enreach Germany GmbH, Emil-Figge-Str. 86, 44227 Dortmund, office@enreach.de (see also our imprint). You can reach our data protection officer at datenschutz@enreach.de or our postal address with the addition "the data protection officer".

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also specify the defined criteria for the storage period.

2. Your rights

You have the following rights towards us with regard to personal data concerning you:

  • right of information,
  • right of correction or deletion,
  • right of limitation of processing,
  • right of opposition to the processing,
  • right of data transferability.

You also have the right to complain to a data protection supervisory authority about our processing of your personal data.

3. Collection of personal data when you visit our website

When using the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which are technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Art. 6 Para. 1 S. 1 lit. f GDPR):

  • IP address
  • date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access status/HTTP status code

the amount of data transferred in each case

  • Website from which the request comes
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in the browser you use and through which certain information flows to the place that sets the cookie (here by us). Cookies cannot run programs or transmit viruses to your computer. They serve to make the Internet offer more user-friendly and effective overall.

Use of cookies:
This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies
  • Persistent cookies

Transient cookies are automatically deleted when you close your browser. This includes in particular the session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. Please note that you may not be able to use all functions of this website.

We use cookies to identify you for subsequent visits, for example if you have an account with us. Otherwise you will have to log in again for each visit.

The Flash cookies used are not recorded by your browser, but by your Flash plug-in. Furthermore, we use HTML5 Storage Objects, which are stored on your end device. These objects store the required data independently of your browser and do not have an automatic expiry date. If you do not want the Flash cookies to be processed, you must install an appropriate add-on for your browser. You can prevent the use of HTML5 Storage Objects by using private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually.

4. Further functions and offers of our website

In addition to the purely informational use of our website, we offer various services that you can use if you are interested. As a rule, you must provide further personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

Furthermore, we may pass on your personal data to third parties if we offer special offers, competitions, contracts or similar services together with partners. For more information, please provide your personal data or see the description of the offer below.

If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the consequences of this circumstance in the description of the offer.

5. Objection or revocation against the processing of your data

If you have given your consent to the processing of your data, you can revoke this at any time. Such a revocation influences the permissibility of processing your personal data after you have given it to us.

If we base the processing of your personal data on the weighing of interests, you may object to the processing. This is the case if processing is not necessary in particular to fulfil a contract with you, which is described by us in the following description of the functions. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. In the event of your justified objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.

Of course, you can object to the processing of your personal data for purposes of advertising and data analysis at any time. You can inform us about your advertising contradiction under the following contact data:

By e-mail: office@enreach.de

Postal address: Enreach Germany GmbH, Emil-Figge-Str. 86, 44227 Dortmund, Germany

6. Newsletter

If you have subscribed to our newsletter with your consent, we will use it to inform you about our current interesting offers.

The only mandatory information for sending the newsletter was your e-mail address. The indication of further, separately marked data was voluntary and is used to be able to address you personally. We have stored your e-mail address for the purpose of sending you the newsletter. The legal basis is Art. 6 para. 1 sentence 1 lit. a GDPR.

You can revoke your consent to receive the newsletter at any time and unsubscribe from the newsletter. You can declare your revocation by clicking on the link provided in every newsletter e-mail or by e-mail to partnernet@enreach.de or by sending a message to the contact details stated in the imprint.

7. Use of Google Analytics

This website uses Google Analytics, a web analystics service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. IP-anonymization is active on this website. The IP address of the user is truncated within the member states of the EU and the European Economic Area. This truncation eliminates the personal reference of your IP address. As part of the agreement on commissioned data, which the website operators have concluded with Google Inc., the latter uses the information collected to create an evaluation of website use and website activity and provides services associated with internet use.

The IP address transmitted by your browser as part of Google Analytics will not be merged with other data from Google.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this it cannot be guaranteed that you will be able to access all the functions of this website without restrictions. Furthermore, you can use a browser plug-in to prevent the information collected by cookies (including your IP address) from being sent to Google Inc. and used by Google Inc. The following link will take you to the appropriate plugin: https://tools.google.com/dlpage/gaoptout?hl=en

We use Google Analytics to analyse and regularly improve the use of our website. The statistics obtained allow us to improve our offer and make it more interesting for you as a user. The legal basis for the use of Google Analytics is Art. 6 Par. 1 S. 1 lit. f GDPR.

Third Party Information: Google Dublin, Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland, Fax: +353 (1) 436 1001
Nutzerbedingungen: marketingplatform.google.com/about/analytics/terms/de/, Übersicht zum Datenschutz: marketingplatform.google.com/intl/en_uk/about/, sowie die Datenschutzerklärung: policies.google.com/privacy?hl=en.

8. Use of links to social media websites

Our website currently contains links to the following social media websites: Facebook, Google+, Twitter, Xing, LinkedIn. When you visit our website, no personal data is passed on to the operators of the social media websites. You can recognize the link to the social media website by the mark on the box above its initial letter or the logo. We offer you the opportunity to go directly to the corresponding social media website via this link. We recommend that you log out regularly after using a social network, especially before activating the link, as this way you can avoid being assigned to your profile on the social media website.

Should you visit one of the linked social media websites, we neither have influence on the data collected and data processing processing steps, nor are we aware of the full scope of data collection, the purposes of processing, the data storage periods. We also have no information on the deletion of the data collected by the social media provider.

Further information on the purpose and scope of data collection and its processing by the social media provider can be found in the following data protection declarations of these providers. They will also provide you with further information about your rights in this regard and setting options to protect your privacy.

Addresses of the respective social media providers and URL with their data protection information:
a) Facebook Inc, 1601 S California Ave, Palo Alto, California 94304, USA; www.facebook.com/policy.php; further information on data collection: www.facebook.com/help/186325668085084, www.facebook.com/about/privacy/your-info-on-other and www.facebook.com/about/privacy/your-info. Facebook has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
b) Google Inc, 1600 Amphitheater Parkway, Mountainview, California 94043, USA; www.google.com/policies/privacy/partners/. Google has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
c) Twitter, Inc. 1355 Market St, Suite 900, San Francisco, California 94103, USA; twitter.com/privacy. Twitter has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.
d) Xing AG, Gänsemarkt 43, 20354 Hamburg, Germany; www.xing.com/privacy.
e) LinkedIn Corporation, 2029 Stierlin Court, Mountain View, California 94043, USA; www.linkedin.com/legal/privacy-policy. LinkedIn has submitted to the EU-US Privacy Shield, www.privacyshield.gov/EU-US-Framework.

9. Integration of YouTube videos

We have integrated YouTube videos into our online offering, which are stored on www.YouTube.com and can be played directly from our website. These are all integrated in "extended data protection mode", i.e. no data about you as a user will be transmitted to YouTube if you do not play the videos. Only when you play the videos will the data referred to in paragraph 2 be transmitted. We have no influence on this data transmission.

By visiting the website, YouTube receives the information that you have accessed the corresponding subpage of our website. In addition, the data mentioned under point 3. of this declaration will be transmitted. This occurs regardless of whether YouTube provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data will be directly assigned to your account. If you do not want the assignment with your profile at YouTube, you must log out before activating the button. YouTube stores your data as usage profiles and uses them for the purposes of advertising, market research and/or demand-oriented design of its website. Such an evaluation is carried out in particular (even for users who are not logged in) to provide needs-based advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, whereby you must contact YouTube to exercise this right.

Further information on the purpose and scope of data collection and processing by YouTube, please refer to the privacy policy. There you will also find further information on your rights and setting options to protect your privacy: www.google.de/intl/de/policies/privacy.

10. Integration of Google Maps

This website uses Google Maps. Google Maps is a map service provided by Google Inc, 1600 Amphitheatre Parkway, Mountain View, California 94043, USA. This allows us to display interactive maps directly on the website and enables you to use the map function conveniently.

By using Google Maps, information about the use of this website, including your IP address and the (start) address entered as part of the route planner function, may be transmitted to Google in the USA. When you call up a web page on our website that contains Google Maps, your browser establishes a direct connection with Google's servers. The map content is transmitted by Google directly to your browser, which then integrates it into the website. Therefore, we have no influence on the scope of the data collected by Google in this way. According to our knowledge, this is at least the following data:

  • Date and time of the visit to the website in question,
  • Internet address or URL of the website called up,
  • IP address, (start) address entered as part of route planning.

On the further processing and use of data by Google, we have no influence and can therefore take no responsibility.

If you do not want Google to collect, process or use data about you via our website, you can disable JavaScript in your browser settings. In this case, however, you will not be able to use the map display.

The purpose and scope of the data collection and the further processing and use of the data by Google, as well as your rights in this regard and setting options for protecting your privacy, can be found in Google's privacy policy (https://policies.google.com/privacy?hl=de).

By using our website, you consent to the processing of data about you by Google Maps Route Planner in the manner and for the purposes set out above.

11. Use of Google Adwords Conversion

We use the offer of Google Adwords to draw attention to our attractive offers with the help of advertising materials (so-called Google Adwords) on external websites and in search engines. We can determine in relation to the data of the advertising campaigns how successful the individual advertising measures are. We are interested in showing you advertisements that are of interest to you, to make our website more interesting for you and to achieve a fair calculation of advertising costs.

These advertising media are delivered by Google via so-called "Ad Servers". For this purpose, we use ad server cookies, through which certain parameters for measuring success, such as the insertion of ads or clicks by users, can be measured. If you access our website via a Google ad, Google Adwords stores a cookie on your PC. These cookies usually expire after 90 days and are not intended to identify you personally. For this cookie, the unique cookie ID, number of ad impressions per placement (frequency), last impression (relevant for post-view conversions) and opt-out information (mark that the user no longer wishes to be addressed) are usually stored as analysis values.

These cookies enable Google to recognize your Internet browser. If a user visits certain pages of an Adwords customer's website and the cookie stored on their computer has not expired, Google and the customer can recognize that the user has clicked on the ad and has been redirected to this page. Each Adwords customer is assigned a different cookie. Cookies cannot therefore be traced via the websites of Adwords customers. We do not collect and process any personal data in the aforementioned advertising measures. We only receive statistical evaluations from Google. On the basis of these evaluations we can recognize which of the used advertising measures are particularly effective. We do not receive any further data from the use of advertising material; in particular, we cannot identify users on the basis of this information.

 

Due to the marketing tools used, your browser automatically establishes a direct connection to the Google server. We have no influence on the extent and the further use of the data which are raised by the use of this tool by Google and inform you therefore according to our knowledge: By the integration of AdWords conversion Google receives the information that you called the appropriate part of our Internet appearance or clicked an announcement of us. If you are registered with a Google service, Google may associate your visit with your account. Even if you are not registered with Google or have not logged in, it is possible that the provider may obtain and store your IP address.

 You can prevent participation in this tracking process in various ways: a) by adjusting your browser software accordingly, in particular the suppression of third-party cookies will result in you not receiving ads from third-party providers; b) by deactivating cookies for conversion tracking by setting your browser to block cookies from the domain "www.googleadservices.com", www.google. de/settings/ads, deleting this setting when you delete your cookies; c) by deactivating the interest-based ads by providers that are part of the self-regulatory campaign "About Ads" via the link www.aboutads.info/choices, deleting this setting when you delete your cookies; d) by permanently disabling them in your Firefox, Internetexplorer or Google Chrome browsers at the link www.google.com/settings/ads/plugin. We would like to point out that in this case you may not be able to use all functions of this offer to their full extent.

The legal basis for the processing of your data is Art. 6 para. 1 sentence 1 lit. f GDPR. Further information on data protection at Google can be found here: www.google.com/intl/de/policies/privacy and services.google.com/sitestats/de.html. Alternatively, you can visit the website of the Network Advertising Initiative (NAI) at https://thenai.org.

12. Analysis by WiredMinds

Our website uses the pixel-code technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour.

This may involve the collection, processing and storage of data from which user profiles are created under a pseudonym. Where possible and reasonable, these usage profiles are made completely anonymous. Cookies may be used for this purpose. Cookies are small text files that are stored in the visitor's Internet browser and serve to recognise the Internet browser. The collected data, which may also contain personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information left behind by visits to the websites to create anonymous user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without the separate consent of the person concerned and will not be merged with personal data about the bearer of the pseudonym. If IP addresses are recorded, they are immediately made anonymous by deleting the last number block.

<a onclick="alert('Your visits are now no longer recorded.');" href="javascript:wiredminds.optOut()">Exclude from tracking</a>

13. Use of Google Web Fonts

We use external fonts, so-called Google Fonts, provided by Google on our website for the purpose of uniform representation of fonts on your device. Google Fonts is a service provided by Google Inc. "("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. When you call up a page, your browser loads the required Web fonts into your browser cache to display texts and fonts correctly. If your browser does not support web fonts, a default font is used by your computer.

The integration of the web fonts takes place via an interface ("API") to the Google services. Google may collect and process information (including personal data) in the United States by incorporating the web fonts.  Google has submitted to the EU-US Privacy Shield: www.privacyshield.gov/EU-US-Framework.

We do not collect any data ourselves as part of the provision of Google Fonts.

The legal basis for the processing of personal data described here is Art. 6 para. 1 lit. f) DSGVO. Our justified interest in this lies in the great benefit that a uniform representation of the fonts offers. Through the possibility of a uniform display, we keep the design effort lower than if we had to react to font standards of different operating systems or browsers with our own graphically adapted websites. Google also has a legitimate interest in the (personal) data collected in order to improve its own services.

The provision of personal data is neither required by law nor by contract and is not required for the conclusion of a contract. You are also not obliged to provide personal data. However, failure to make this information available may mean that you may not be able to use our website or not be able to use it in full and that the presentation of the website may change.

You can set your browser not to load fonts from Google servers. If your browser does not support Google Fonts or if you block access to the Google servers, the text will be displayed in the system's default font.
For more information, see:

14. Hubspot

Use of HubSpot

Enreach utilizes HubSpot, a service of HubSpot Inc.. HubSpot is a software company from the USA with a branch office in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Telephone: +353 1 5187500.
HubSpot is a third-party platform we collaborate with to enhance our marketing and sales activities. Hubspot supports us in communicating with our (potential) customers, tracking online interactions and analyses data for us to provide a better user experience.

Personal Data Collection and Storage

It is important to note that in using HubSpot, personal data may be collected, stored, and processed. This personal data may include information provided by you such as name, email address, phone number, and other relevant data necessary for providing a quality service. As part of the agreement on commissioned data, which we as website operators have concluded with HubSpot Inc., the latter collects and stores personal data on our behalf, such as contact information provided by you. This data is securely stored on servers within the European Economic Area.

HubSpot may utilize cookies or similar technologies to collect information about your browsing activities on our website. These cookies, which are stored on your computer,  help us analyze website traffic, personalize content, and provide a more tailored user experience. You can manage your cookie preferences through your browser settings, in particular you can refuse the use of cookies by making the appropriate settings in your browser. Please note, however, that in this case it cannot be guaranteed that you will be able to access all functions of this website without restrictions.

The legal basis for the use of HubSpot is Art. 6 Par. 1 S. 1 lit. f GDPR.

Data Security

Both, Enreach and HubSpot take necessary technical and organizational measures to protect your personal data from unauthorized access, loss, or unlawful processing.
Data Retention:
We retain customer data for varying periods depending on the type of data collected.

For more information about the retention of data processed by Hubspot, please visit: https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser.

Further information on how HubSpot works can be found in the HubSpot Inc. privacy policy, available at: http://legal.hubspot.com/de/privacy-policy.

15. Cookies


Privacy Policy for Using Swyx Meeting

I. INFORMATION ON THE COLLECTION OF PERSONAL DATA THROUGH THE WEBSITE OF THE SERVICE SWYX MEETING (“Service”)

Below, we provide information on the collection of personal data when using the service website. 'Personal data' means any data that can be related to you personally, such as name, address, e-mail addresses or user behavior.

Within the meaning of Article 4(7) EU General Data Protection Regulation (GDPR), the controller for this website is Enreach Germany GmbH, Emil-Figge-Str. 86, 44227 Dortmund, office@enreach.de (see Legal Notices). You can contact our Data Protection Officer by e-mail at datenschutz@enreach.de or by writing to our mailing address ‘attn. Data Protection Officer’.

When you contact us by e-mail or using a contact form, the data you provide (your e-mail address, and if applicable your name and your telephone number) will be stored by us in order to answer your questions. We will delete the data collected in this context after its storage is no longer required, or we will restrict its processing if we are required by law to retain it.

In case we engage contracted service providers for individual functions of our offer, or we would like to use your data for advertising purposes, we will inform you in detail below about the respective processes. We will also specify the defined criteria for the storage periods.

1. YOUR RIGHTS

In your dealings with us, you have the following rights concerning your personal data:

  • Right of access;
  • Right to rectification or erasure;
  • Right to restrict processing;
  • Right to object to processing;
  • Right of data portability.

You also have the right to lodge a complaint with a data protection supervisory authority concerning our processing of your personal data.

2. COLLECTION OF PERSONAL DATA WHEN VISITING THE WEBSITE

If you use the website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data, which is technically necessary for us to display our website to you and to guarantee stability and security (legal basis is Article 6(1)(f) GDPR):

  • IP address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Contents of the request (specific page)
  • Request status/HTTP status code
  • The amount of data transmitted
  • The referring website
  • Browser
  • Operating system and interface
  • Language and version of the browser software.

In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard disk in association with the browser you’re using and by means of which the party who sets the cookie (in this case, us), transmits certain information. Cookies cannot run programs or deliver viruses to your computer. They serve to make our site more user-friendly and effective.

Use of cookies: This website uses the following types of cookies, the scope and functionality of which are explained below:

  • Transient cookies
  • Persistent cookies

Transient cookies are automatically deleted when you close the browser. This includes session cookies in particular. These store a ‘session ID’, with which various requests from your browser can be assigned to the common session. This allows your computer to be recognized again when you return to the site. Session cookies are deleted when you log out or close the browser.

Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie in question. You can delete the cookies at any time using your browser’s security settings.

You can configure your browser settings as desired and reject third-party cookies or cookies in general, for example. However, please note that if you do so, you may not be able to experience full functionality of this website.

We use cookies to be able to identify you when you visit again, for example if you have an account with us. Without cookies, you would have to log in again for each visit.

The Flash cookies used are not recorded by your browser, but by your Flash plug-in. We also use HTML5 storage objects that are stored on your device. These objects store the required data independently of the browser you use and do not have an automatic expiry date. If you do not wish to use Flash cookies, you must install an appropriate add-on for your browser. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly clear your cookies and your browser history manually.

3. OBJECTION TO OR WITHDRAWING CONSENT TO THE PROCESSING OF YOUR DATA

If you have given your consent to the processing of your data, you can withdraw this at any time. If you exercise this right, this will affect our ability to process your personal data after you communicate your withdrawal to us or the respective Swyx sales partner.

Insofar as we, or the respective sales partner, base the processing of your personal data on the balance of interests, you may object to the processing. This is the case if the processing is not necessary in particular for the performance of a contract with you. When exercising such objection, we ask you to explain the reasons why we should not process your personal data as we have done. Where you provide reasons for your objection, we will examine the situation and either stop or adjust data processing or point out to you our compelling reasons worthy of protection, on the basis of which we will continue processing.

II. OTHER FEATURES OF THE SWYX MEETING SERVICE

In addition to purely informational use, the website also offers an online meeting service after you have logged in. This service can be started directly from the browser, without the additional download of software. For this purpose, you can generally provide further personal data which we use to provide the respective service and to which the aforementioned data processing principles apply.

1. INFORMATION ON THE COLLECTION AND PROCESSING OF PERSONAL DATA THROUGH THE USE OF THE SERVICE SWYX MEETING

a.) Users of the service

The service is available to end customers:

(1)    End customers: Customers of a sales partner who purchase products or Swyx services for their own use, but not for resale

b.) Use of the service

(1)   If you wish to use our service as a moderator, you must log in with the log-in information (user name and password) provided to you. Initially you will receive an email with a link to set your access password. As an end customer you will receive the data after signing a contract with your Swyx sales partner.

(2)   Guest participants of a meeting can use the link received from the moderator to join the meeting via browser and register for the meeting with a name of their choice. Alternatively, they can join the meeting by telephone. An overview of the dial-in numbers per country can be found on the service's website. To dial in, the meeting room number is required, which is provided by the moderator.

(3)   If you use our service as a moderator, we store the data required in this respect until you request final deletion of your account from your Swyx sales partner. Furthermore, we will store the optional data provided by the participants for the duration of your use of the service. Files stored in the conference room are saved until the moderator or the participants delete them independently. The legal basis for this is Article 6(f) GDPR.

(4)   If you use the service, your data will be made accessible to other participants of your meetings depending on the contractual services.

(5)   To prevent unauthorized access to your personal data, the connection is encrypted using TLS technology.

c.) Processing of personal data as well as the type and purpose of use

(1)    We process the following personal data if you enter them into the service:

  • Contact information (username and password) of the host
  • When dialing in by phone: Telephone number of the participant, if the transmission of the telephone number is not suppressed by the participant
  • Freely selectable name of the guest participants in the meeting and colour coding (avatar)
  • Freely selectable name for the meeting room
  • Exchanged text messages (chat)
  • Enabled video data stream (video)
  • Activated transmission of the own screen content (Screenshare)
  • Files uploaded (file exchange)
  • Other information (data transfer to other participants) necessary for the functionality of a meeting between host and guest participants
  • Traffic data of host and guest participants in your meeting
  • Further personal data entered or transmitted by the end customer or personal data of the end customer transmitted by the controller to the processor.

(2)    Without limitation, we process this personal data in accordance with:

  1. Article 6(1)(a) on the basis of your consent, whereby in principle no consent is required for the conclusion of a contract or the continuation of an existing contract,
  2. Article 6(1)(b) for the establishment, performance and termination of a contractual relationship,
  3. Article 6(1)(c) for the fulfillment of a legal obligation,
  4. Article 6(1)(f) for the protection of a legitimate interest.

(3)    This data is collected for the following purposes:

  • Performance of a contract
  • Correspondence
  • Billing
  • Customer service
  • Quality management

(4)    In addition, Enreach and/or partners have a legitimate interest in:

  • safeguarding our business interests
  • ensuring compliance with security regulations, requirements, industry standards and contractual obligations,
  • establishing, exercising or defending legal claims,
  • preventing damage and/or liability on the part of the company through appropriate measures.

d.) Erasure of data

The personal data collected for the aforementioned purposes will be erased from the service after storage is no longer required, unless Swyx or the Swyx partner is obliged by law to store the data for a longer period or you have consented to further storage in accordance with Article 6(1)(a) GDPR.

Transmitted audio, video or screen content are not recorded.
The chat history is deleted at the end of each meeting.

Uploaded files remain stored in the meeting room of the host until the host deletes them. As soon as the host ends and starts a meeting, he is notified about existent files in the meeting room, if any.

e.) Sharing data with third parties

In connection with the purposes referred to above, we share personal data provided to us with third parties with whom we cooperate on the basis of contract data processing agreements. The data that we share may be used by the third party exclusively for the purposes mentioned. If the registered office of a third party is outside the European Union or the European Economic Area, this is considered a transfer to a third country. Data will only be transferred to a third country if an adequate level of data protection is guaranteed or if one of the exceptions listed in Article 49 GDPR applies. An adequate level of data protection can be ensured by entering into a contractual agreement for establishing an adequate level of data protection with the third parties containing provisions equivalent to the statutory requirements and by agreeing to appropriate guarantees.

f.) Other

The host can optionally start a recording of the meeting. The recording includes video, sound, and, if applicable, an activated transmission of the screen content.
The recording is only carried out locally on the device of the host (client). After the end of the recording, the video file is saved locally on the device of the host using the browser file download functionality.
All participants are informed about the start and end of a recording by the application.
We have no access to the recorded data and therefore do not process it. The moderator is solely responsible for the processing of these data.

When dialing in by telephone, the number of the caller is displayed to all participants, unless the caller suppresses the number.

During the meeting, the moderator can rename the names or numbers of the guests visible to all participants.


Data Privacy Statement for the use of Swyx Connector for Microsoft Teams

1. Data privacy statement

As a user of the Swyx Connector for Microsoft Teams application (hereinafter "App"), we inform you in the following about the collection of personal data when using this App. Personal data is all data that can be related to you personally, e.g. name, address, email addresses, user behavior.

2. Person responsible

The person responsible for the data within the app is Enreach Germany GmbH (see above) in accordance with Article 4 (7) of the EU General Data Protection Regulation (DS-GVO). You can reach our data protection officer at datenschutz@enreach.de or our postal address with the addition "Data Protection". Please note that the app will not function properly without appropriate servers. The data from the app is synchronized with the servers required for operation and therefore falls under the responsibility of the respective operator. You can find more details about this under "Functions of our apps".

3. Contacting

When you contact us by e-mail or via a contact form, your e-mail address and, if provided by you, your name and telephone number will be stored by us in order to answer your questions. We delete the data accruing in this context after the storage is no longer necessary, or - in the case of legal retention obligations - we restrict the processing.

4. Your rights

You have the following rights vis-à-vis us regarding the personal data concerning you:

  • Right to information,
  • Right to correction or deletion,
  • Right to restriction of processing,
  • Right to object to processing,
  • Right to data portability.

You also have the right to complain to a data protection supervisory authority about the processing of your personal data in our company.

5. Functions of the Swyx Connector for Microsoft Teams app

The functions of our app can only be used in connection with a SwyxIt! software client installed locally on the user's PC, for which you, your company or your employer have purchased and installed licensed Swyx software.

Only after an authentication between the app and the local SwyxIt!, the data is synchronized with the local SwyxIt! required for this purpose and the app functions are available.

6. Collection of personal data when using the app

When downloading the app directly from "Microsoft Teams", no further information is transferred to the Microsoft Teams "marketplace" that has not already been transferred for downloading the Teams application. This is in particular username, email address and customer number of your account, time of download, payment information and the individual device identification number. We have no influence on this data collection and are not responsible for it. We process the data only to the extent necessary for downloading the app to your end device and using the app.

The app can be downloaded directly via our website free of charge. Upon download, further user data is processed via the website, about which we provide information in the privacy policy of our website.

The app is installed on the user's PC within the Microsoft Teams client software. The Microsoft Teams user adds the app via a function provided by Microsoft Teams.

7. Personal data

When using the app, the personal data described below from the local SwyxIt! program are used. They are technically necessary to offer you a comfortable use of the app functions and to ensure stability and security:

  • Phonebook
  • Call journal
  • Name keys

The data is displayed in the app and synchronized with the respective SwyxIt! locally as far as it is necessary to provide the functionality.

The app does not store any data. The app synchronizes selected data (see listing above) from a locally started SwyxIt! telephony client between the SwyxIt! and the Swyx App by displaying them visualized - this only as long as and under the condition that a local SwyxIt! program on the PC is also started and thus the user is logged on to a Swyx PBX. In all other cases the Swyx App only displays an empty frame with menu structures and does not contain any personal data.

The user interacts with the app via the displayed buttons. These always trigger an action in the local SwyxIt! immediately. Additionally, the user can enter a phone number - this will then be called using the local SwyxIt!

The local SwyxIt! works together with the Swyx PBX. The Microsoft Teams service is not involved in the telephony of the Swyx App.

The respective operator has access to the data on the SwyxIt! or the Swyx server. (Legal basis is Art. 6 para. 1 p. 1 lit. b DS-GVO).

Furthermore, as a user you have the possibility to call up the web-based Swyx online help with the Swyx Microsoft Teams Connector user documentation from within the app. Also you as a user have access at any time to the Swyx website linked in the app, the privacy policy and the terms of use.

8. Exercising your rights

Enreach Germany GmbH does not have access to the personal data within the Swyx application. In general, the data from the App which is synchronized with the servers is the responsibility of the respective server operator. During normal operation this data is synchronously available in the Swyx App and on the servers.


ENREACH VIRTUAL ASSISTANT - PRIVACY STATEMENT

In the following we inform about the collection of personal data when using our Enreach Virtual Assistant („EVA“). Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.

Responsible according to Art. 4 para. 7 General Data Protection Regulation (GDPR) is Enreach Germany GmbH, Emil-Figge-Str. 86, 44227 Dortmund, office@enreach.de (see also our imprint). You can reach our data protection officer at datenschutz@enreach.de or our postal address with the addition "the data protection officer".

When you contact us by e-mail or via a contact form, the data you provide (your e-mail address, if applicable your name and your telephone number) will be stored by us in order to answer your questions. We delete the data arising in this context after the storage is no longer necessary, or limit the processing if statutory retention obligations exist.

If we use contracted service providers for individual functions of our offer or would like to use your data for advertising purposes, we will inform you in detail about the respective processes below. We also specify the defined criteria for the storage period.

Without the processing of your personal data, you will not be able to access EVA. 

Enreach is strongly committed to privacy and data protection. This privacy statement explains how we process your personal data when you use EVA. 

By using EVA and submitting any personal data, you agree to the use of such data in accordance with this privacy statement. 

Personal data attained via EVA is used only for the purpose stated at the time that the data is collected. Enreach makes every effort to avoid any excessive or irrelevant collection of data. If you believe EVA has collected excessive personal data, we encourage the visitor to contact us via our contact information.

1. COLLECTION OF PERSONAL DATA WHEN USING ENREACH VIRTUAL ASSISTANT

We collect only personal data that is specifically and voluntarily provided by you to our EVA. Enreach can receive personal data, such as name, title, address, email address, IP-addresses, Location and telephone number, Enreach also receives the content submitted by EVA users voluntarily.  

Our intention and Purpose is not to collect sensitive personal data through EVA. Sensitive personal data includes a number of types of data relating to: race or ethnic origin; political opinions; religious or other similar beliefs; trade union membership; physical or mental health; sexual life or criminal record. 

We therefore ask that you do not provide sensitive personal data of this nature. If you do wish to provide sensitive personal data for any reason, Enreach accepts your explicit consent to use that personal data in the ways described in this privacy statement or as described at the point where you choose to supply us with this data. 

We will only process your personal data for as long as it is necessary for the purpose listed above and as long as your access to EVA is not deactivated. We will store your personal data for a maximum of 6 months. After 6 months, Enreach will delete all personal data and all existing copies of such personal data. 

2. SHARING DATA WITH THIRD PARTIES

We recognize that your personal data and privacy is valuable, and we take all reasonable measures to protect your personal data while it is in our control. 

In order to access and communicate with EVA and other services that EVA offers we will share your personal data with Enreach group data processors. These data processors, that are third party providers, are contractually or organizationally subject to the same level of security requirements that Enreach is. 

Your personal data may also be transferred third party service providers who process personal data on Enreach's behalf, including providers of information technology, identity management, website hosting and management, data analysis, data back-up, security and storage services. 

As a result, your personal data may be transferred outside the country where you are located. This includes countries outside the European Economic Area (EEA) and countries that do not have laws that provide specific protection for personal data. Any transfer of data outside the EU/EEA is made in line with data protection laws. Unless there is another legitimate basis, our international transfers of personal data are based on the EU Commission’s standard contractual clauses. By submitting personal data to this site, the visitor is providing explicit consent to the transfer of such data for the fulfilment of their voluntary requests. 

Personal data is stored in data centers within the EEA.  

Enreach may disclose your personal data to law enforcement, regulatory and government agencies or to other third parties as required by, and in accordance with, applicable law or regulation. 

Your personal data is not shared with any legal entity in the Enreach group, or shared with any third party, for any secondary or unrelated purpose unless otherwise disclosed at the point of collection. If there is an instance where such personal data may be shared, the visitor will be asked for permission prior to such a transfer. 

3. SECURITY

Enreach has implemented generally accepted standards of technology and operational security in order to protect personal data from loss, misuse, alteration or destruction. Only authorized Enreach personnel are provided access to personal data and these employees are contractually or statutory obliged to ensure confidentiality of this data. 

Enreach will implement appropriate technical and organizational measures to ensure that the processing of your personal data is performed in accordance with data protection law, in particular ensuring an appropriate level of security.

4. YOUR RIGHT

Under GDPR, you have a number of rights regarding our processing of your personal data. To exercise these rights, please contact us via our contact information.   

A.) Right of access

You have the right to access the information we process about you. 

B.) Right to rectification

You have the right to have incorrect or outdated information about yourself corrected.   

C.) Right to be forgotten

In exceptional cases, you have the right to have information about you deleted before the time of our retention period.   

D.) Right to restrict processing

In some cases, you have the right to have the processing of your personal data restricted. If you have the right to have the processing restricted, we may only process your personal data - except for storage - with your consent, or for the purpose of establishing, asserting, defending, protecting, a significant public- or private interest.   

E.) Right to object

In certain cases, you have the right to object to our otherwise lawful processing of your personal data.   

F.) Right to receive your information (data portability)

In certain cases, you have the right to receive your personal data in a structured-, commonly used- and machine-readable format and to have that personal data transferred from one controller to another without hindrance.

5. QUESTIONS OR COMPLAINTS

In case you have any questions with respect to the processing of your personal data, you can contact Enreach  Team and DPO via our Contact Information.. 

Please note that you have the right to lodge a complaint with the competent Supervisory Authority for the Enreach entity that is acting as the controller for the processing of your personal data if you are of the opinion that the processing of your personal data by Enreach infringes on the GDPR or other data protection laws.

6. CHANGES

Enreach reserves the right to modify or amend this statement at any time. The effective date will be displayed below the statement. It is the user's responsibility to check this document regularly for changes. 

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