Dortmund-based unified communications specialist Swyx defends the title "Best provider UC & TK for SMEs" in the readers' choice of the trade and retail magazine Telecom Handel of Neue Mediengesellschaft Ulm. Swyx is the only provider to leave the readers' poll with a "one in front of the comma" and will once again be ranked among the favourites of specialist retailers and IT system houses in the second year of this voting.
Defending the title - Swyx wins readers' choice
In the 2018 reader survey, almost 1,000 specialist trade employees, owners and managing directors of specialist retailers and system houses once again identified the "Best Provider UC & TK" in the "SOHO" (Small Office/Home Office), SME and Enterprise segments, thus expressing their everyday experience in working with manufacturers.
Industry-wide opinion of system houses and specialist retailers
Dr. Ralf Ebbinghaus, Managing Director of Swyx Solutions GmbH: "Title defence! First place in the Telecom Handel Readers' Choice 2018 is great - we would like to thank everyone who has once again voted us the best provider of UC and TK for small and medium-sized businesses. The fact that we took 1st place shows that we are on the right track with our close cooperation and intensive exchange with specialist retailers and system houses.
Top position achieved in seven of 17 criteria
The readers' choice reflects the opinion of small and large partners of the manufacturers and they can vote in a total of 17 criteria from "support" to "innovation" to "value for money". In seven of the 17 criteria Swyx achieved the first place of the 35 competing manufacturers, 18 of which qualified for the final.
Telecom Handel's reader choice expresses an industry-wide opinion, which at the same time gives the manufacturing companies a lot of feedback from the channel. Ebbinghaus: "Thanks to Telecom Handel for giving the channel this critical look at us providers. We are all the more pleased that the result this year again is'Swyx is the number 1 for SMEs'. This stands for consistent quality. We will continue to work hard to provide SMEs with the best solutions in cooperation with specialist retailers.".
Address the interests of retailers even more precisely with SwyxON
Swyx is tackling the triple and aims to remain the leading partner for Unified Communications solutions in the anniversary year 2019. Martin Claßen, Managing Director Technology and Innovation at Swyx: "With SwyxON, our own cloud service, which retailers can configure and offer individually, we address the channel's requirements even better. At the same time, in addition to the previous operating environments "on premises" and the partner cloud, we offer another building block for 100% suitable business solutions."