Swyx develops communication software specifically tailored for small to medium sized companies (SMEs). SwyxWare is installed on a Microsoft ® Windows ® and brings together the complete communication needs of a company, in a single user interface. The classic telephone system is now redundant - all required communication functions run over your existing IP network, which offers all the advantages of integrated, unified communications (UC) in addition to traditional telephone services. This software approach and the easy expandability of SwyxWare, means that users are prepared for today, but also for the future.
SwyxWare’s rich range of features go far beyond the power of a traditional PBX. Companies can improve both its internal and external communications: colleagues are better informed through presence, customers are connected quickly based on extended call routing. Web conferencing and video telephony give employees greater scope and access to resources. Application sharing and online collaboration improves co-operation in the team: employees at distributed locations can work optimally together. SwyxWare integrates every employee device (including mobile phones) through its "single number" concept allowing the flexibility to choose what phone number is displayed to the recipient. The result: Improved workflow creates higher productivity at lower cost - a key competitive advantage for SMEs.
Swyx Solutions GmbH, headquartered in Dortmund, Germany, develops software-based communication solutions for the requirements of medium-sized companies and distributes them via a two-tier system of distributors and specialist dealers. With Swyx’s award-winning Unified Communications solution, users benefit from all the advantages of optimally networked communication: they can increase accessibility, improve processes and ultimately increase productivity. Swyx offers a unified range of functions across all deployment forms, regardless of whether it is an in-house solution, a variant from a partner cloud or SwyxON, the UC solution from Swyx's own cloud. A range of suitable phones and other hardware devices complete the product portfolio of the company founded in 1999, as a pioneer in the field of IP communications.
Since 2018, Swyx is part of Within Reach, an international group of companies with more than 580 employees at sites in eight European countries and business in 25 countries. As one of the leading European UC suppliers the group provides a total of two million users with innovative communication services and generates sales of around 150 million euros. In addition to Swyx, its brands also include Voiceworks and Centile Telecom Applications. Together, the companies cover a comprehensive Unified Communications portfolio and enable customers to optimise their communication.
Dr. Ralf Ebbinghaus
Chairman of the Management Board (Sales and Marketing)
As one of the founders of Swyx, Dr. Ralf Ebbinghaus has transformed the company from a start-up to a leading provider of IP-based communications solutions and has put the company on the road to success. The doctor of economics is responsible for sales, marketing and service and, as CCO of the Within Reach Group, is responsible for the international GTM strategy. He looks back on more than 30 years of experience in the telecommunications industry.
Managing Director (Finance)
Dirk Valbert has been responsible for finance at Swyx since 2014. In the course of his career spanning more than 20 years, the business graduate has held various management positions in ICT companies, including Chief Financial Officer and Managing Director. In addition to his broad expertise in the areas of finance, controlling and consulting, he has extensive experience in the future-oriented positioning of ICT companies.
Managing Director (Development)
Martin Claßen joined Swyx in 2016 as Chief Technology and Development Officer. He is responsible for engineering, project and product management and technology partnerships. Martin Claßen is responsible for the entire product and service portfolio of the Within Reach Group as CPO. The graduate computer scientist and MBA has been working in the ICT industry since 1998. He has many years of management experience in software development and has accompanied numerous agile transformation processes in companies.