Swyx is flexible.
The challenge: Communication
There are many ways to make contact today: traditional fixed-line or mobile phones, fax, instant messaging, video phones and email – and every medium also offers numerous application options. As well as the demand on you to supply the necessary hardware, all these channels demand your employees‘ attention and a high level of organisation.
The flexibility to extend
Additional options allow you to expand SwyxWare flexibly into a full-featured Unified Communications system. By starting with SwyxWare, you lay the foundation for a future-proof communication platform that is constantly updated and upgraded.
The flexibility to decide.
With SwyxWare you can decide flexibly which connection to the public telephone network you want to use. It makes no difference whether you decide on a modern SIP connection from a service provider, or choose a connection via the established ISDN telephone network for handling the external voice communication. In both cases, you always have the best possible voice quality with SwyxWare.
Swyx is personal.
The unique SwyxIt! skin concept allows quick and uncomplicated changing of the user interface. SwyxIt! users can choose from a variety of supplied skins according to the individual requirements of their workstation. The receptionist or “power user” will want an interface with a large number of speed dials and line buttons, while users with normal requirements may prefer a more compact interface.
Integrates Microsoft Outlook and Lotus Notes
SwyxWare integrates the leading groupware programs Microsoft® Outlook and IBM® Lotus Notes®. In addition to increased productivity, the use of established and well-known applications also leads to higher acceptance of new features by users.
PC and phone in perfect harmony
SwyxWare enables coupling of the SwyxIt! telephony software with a SwyxPhone IP telephone in CTI mode (Computer Telephony Integration). With SwyxIt! you can manage all calls conveniently from your PC, including your desk telephone, too. The CTI mode offers the further advantage that the full SwyxWare functionality can also be provided in terminal server environments, such as in connection with thin clients.