Swyx Knowledgebase

INFO: Configuration of headsets for SwyxIt! and SwyxPhone (kb3149)

The information in this article applies to:

SwyxIt! Handset P280
SwyxIt! Collaboration Pack
SwyxPhone L615
SwyxIt! Headset H410 (DECT, monaural)
SwyxIt! Headset H391 (Bluetooth, monaural)
SwyxIt! Headset H371 (DECT, monaural)
SwyxIt! Headset H345 (binaural)
SwyxIt! Headset H344 (monaural)
SwyxPhone L680
SwyxPhone L660
SwyxPhone L640
SwyxPhone L620
SwyxPhone S315
SwyxIt! Headset H390 (Bluetooth, monaural)
SwyxIt! Headset H325 (binaural)
SwyxIt! Headset H324 (monaural)
SwyxIt! Headset H380 (DECT, monaural)
SwyxIt! Headset H370 (DECT, monaural)
SwyxIt! Headset H360 (DECT, monaural)
Plantronics Headsets
SwyxPhone L540
SwyxPhone L520s
SwyxIt! Headset H350 (DECT, monaural)
SwyxIt! Headset H342 (binaural)
SwyxIt! Headset H340 (monaural)
GN Netcom Headsets
SwyxPhone L440
SwyxPhone L400
SwyxIt! Handset P250
SwyxPhone L420
SwyxIt! all versions

Summary

Headsets

Many headsets are connected to a QuickDisConnect jack (also referenced as QD jack). The QuickDisConnect jack allows you to quickly and simply disconnect a connection if, for example, you would like to leave the headset on when you leave the room. The active line remains activated and is not put on hold.

If the headset has a QuickDisConnect jack, you will need an additional cable for the connection to the PC or ip-phone, please see table 2.

Product	Explanation	Comment
SwyxIt! Headset H310 USB	Mono Wear Form (USB)	= Jabra UC Voice 550 Mono
SwyxIt! Headset H311 USB	Duo Wear Form (USB)	= Jabra UC Voice 550 Duo
SwyxIt! Headset H324	Mono Wear Form (QuickDisconnect Jack)	= GN2000 IP Mono
SwyxIt! Headset H324 USB	Mono Wear Form (USB)	= GN2000 USB Mono
SwyxIt! Headset H325	Duo Wear Form (QuickDisconnect Jack)	= GN2000 IP Duo
SwyxIt! Headset H325 USB	Duo Wear Form (USB)	= GN2000 USB Duo
SwyxIt! Headset H340	Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack)	= GN2100
SwyxIt! Headset H342	Duo Wear Form, ultralight (QuickDisconnect Jack)	= GN2100Duo
SwyxIt! Headset H344	Mono Wear Form, ultralight with variable wearing style (QuickDisconnect Jack)	=Jabra BIZ 2400 IP Mono
SwyxIt! Headset H344 USB	Mono Wear Form, ultralight with variable wearing style (USB, Bluetooth)	=Jabra BIZ 2400 USB Mono
SwyxIt! Headset H345	Duo Wear Form, ultralight (QuickDisconnect Jack)	=Jabra BIZ 2400 IP Duo
SwyxIt! Headset H345 USB	Duo Wear Form, ultralight (USB, Bluetooth)	=Jabra BIZ 2400 USB Duo
SwyxIt! Headset H350	wireless headset (DECT) with extensive range for the media streaming:Base station with K440 (RJ11 to QuickDisconnect jack) + K410 (QuickDisconnect jack to USB) to the PC for the hook off function: K430 HookOff base station(RJ45) to PC (DSub15 to Gameport of the Soundcard) or K455 HookOff base station(RJ45) to PC (DSub9 to ComPort)	= GN9120 from GN Netcom See also Configuration of Swyx H350 Headset (cordless, for COM-Port) (kb2624)
SwyxIt! Headset H360	wireless headset (DECT) with extensive range, connected to PC via USB	= CS60 USB from Plantronics
SwyxIt! Headset H370	wireless headset (DECT) with extensive range, connected to PC via USB	= GN9330 USB from GN Netcom
SwyxIt! Headset H371	wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter ¹⁾	= Jabra GN9330e from GN Netcom With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H372	wireless headset (DECT) with extensive range, connected to PC via USB	= Jabra PRO 930 USB
SwyxIt! Headset H373	wireless headset (DECT) with extensive range, connected to supported SwyxPhones via RJ11 or DHSG-adapter ¹⁾	= Jabra PRO 920 With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H380	wireless headset (DECT) with extensive range, connected to PC via USB	= GN9350 from GN Netcom With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required. See also Headset H380 configured for SwyxIt! (kb3364)
SwyxIt! Headset H390	wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone	= Voyager 510 USB with USB-Bluetooth dongle from Plantronics
SwyxIt! Headset H391	wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone	= Jabra Go 6430 with USB-Bluetooth dongle
SwyxIt! Headset H392	wireless headset (Bluetooth) with hook off function at headset, connected to PC via USB-Bluetooth dongle, or via Bluetooth to mobile phone	= Jabra Supreme UC with USB-Bluetooth dongle
SwyxIt! Headset H410	wireless headset (DECT), Mono Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth)	= Jabra Pro 9470 With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H411	wireless headset (DECT), Duo Wear Form, Touchscreen, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter), Mobile Phone (Bluetooth)	= Jabra Pro 9465 Duo With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H412	wireless headset (DECT), Mono Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter)	= Jabra Pro 9450 Flex Mono With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.
SwyxIt! Headset H413	wireless headset (DECT), Duo Wear Form, Multi-Mode, connected to PC (USB), SwyxPhone Lxxx (RJ11 or DHSG-adapter)	= Jabra Pro 9450 Flex Duo With a normal RJ11 cable call acceptance directly at the headset is not possible (only on the phone), therefore the DHSG-adapter-cable AND a SwyxPhone which supports DHSG (see DHSG-adapter in table 2) is required.

¹⁾Please note that the electronic hook switch of the H371 will only be supported from version "L" resp. from datecode 9/09

Cables for connecting a headset

The headsets listed above can be connected to the PC or SwyxPhone via the following adapter cables:

Cable	Connectors	connects...	with...	Comment
Headset Cable K400	Jack 2*3,5mm to QuickDisconnect jack	PC Soundcard Handset P250 SwyxPhone S315	H32x H34x
Headset Cable K405	Jack 3,5mm to QuickDisconnect jack	P150	H32x H34x
Headset Cable K410	USB to QuickDisconnect jack	PC USB	H32x H34x	= Jabra Link 220 (since 2010/02) = GN 8110 USB (until 2010/01
Headset Cable K411	USB to QuickDisconnect jack	PC USB	H32x H34x	= Imtradex USB adapter with four buttons (volume +/-, speaker and microphone mute with red LED)
Headset Cable K412	USB to QuickDisconnect jack	PC USB	H32x H34x	= GN 8120 with three buttons and three LEDs
Headset Cable K415	USB to QuickDisconnect jack Bluetooth to QuickDisconnect jack	PC USB Bluetooth mobilephone	H32x H34x	= Jabra Link 280
Headset Cable K420	RJ11 to QuickDisconnect jack	SwyxPhone L400 SwyxPhone L420e SwyxPhone L615 SwyxPhone L620	H32x H34x	Switchbox for handset/headset mode, includes K440 cable for connection to headset. Required as this phones do no have a native headset connector. The box is connected where the handset-cable was connected before, the handset + headset are also connected to the box.
Headset Cable K430	RJ45 to DSub15	Gameport (Soundcard)	H350	only for the hook off function (not supported any more with current SwyxIt! versions)
Headset Cable K440	RJ11 to QuickDisconnect Jack	QuickDisconnect Jack	H350
Headset Cable K440	RJ11 to QuickDisconnect Jack	SwyxPhone L420p SwyxPhone L420s SwyxPhone L440 SwyxPhone L520p SwyxPhone L520s SwyxPhone L540 SwyxPhone L640 SwyxPhone L660 SwyxPhone L680 SwyxIt! Handset P280	H32x H34x	Use of H32x/H34x without Switch for Handset/Headset (as K420 but without switchbox because not required)
Headset Cable K441	8 pin western to QuickDisconnect Jack	SwyxPhone L640 SwyxPhone L660 SwyxPhone L680	H32x H34x
Headset Cable K445	RJ45 to DSub 9	Com-Port (PC)	H350	for hook off function and call signaling (not supported any more with current SwyxIt! versions)
Headset Cable DHSG-Adapter	Special Y-cabel	SwyxPhone L420s + Acoustic Adapter, SwyxPhone L440 + Acoustic Adapter, SwyxPhone L520s + Acoustic Adapter, SwyxPhone L540 + Acoustic Adapter, SwyxPhone L640, SwyxPhone L660, SwyxPhone L680	H371, H373, H380, H41x	Connects headsets which support DHSG/EHS (electronic hook switching) with SwyxPhones to be able to accept an call directly at the wireless headset. At SwyxPhones L420s/L440/L520s/L540 an "Acoustic Adapter" needs to be installed in addition into an option-bay below the phone. SwyxPhones L640/L660/L680 already include DHSG support, therefore no Acoustic Adapter is required. For other SwyxPhone models DHSG is not possible, here you can just use a normal RJ11 cable but then must accept the call at the SwyxPhone itself.

Further info can be found in the attached PDF-documents and also in the SwyxPhone manual in chapter "6.8.1 Combination options of telephones and headsets".

Information