SMB  

• Systems that are easy to set up and use
• Flexible solutions that grow with your business
• Reducing total cost of ownership
• Creating competitive advantage
• Never missing an important call

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SwyxWare offers unrivalled simplicity

When implementing a new telephony system, we recognise getting the solution up and running quickly is one of your top priorities. SwyxWare is a software based solution with powerful communication applications built in, ready for you to access with a simple license key. No need to wait for new software to arrive and  no complicated procedures to install new applications. Instead, you have instant access to applications that ensure your business continues to run smoothly.

SwyxWare is flexible and grows with your business

The last thing you need when you’ve implemented a new solution is to have to change it dramatically when your business grows in size or requires new functionality. Because SwyxWare is pure software you can easily add users or new applications through a new license key. This means no disruption to your business when you grow. On ‘day one’ you can buy a solution that matches the number of users you have with the functionality you need, without worrying about having to build in room for growth at some point in the future. You therefore get the most efficient solution for your business and one that grows as you do.. And it only takes a moment to add those new users or functionality - simply type in the new license key and your business continues to operate efficiently.

A solution that grows with your business

If your business extends to multiple sites, SwyxWare is there to help you. You can choose to simply extend the capabilities of your ‘head office’ to your ‘branch office(s)’ or opt  for a fully functional ‘all-in-one’ solution with fully integrated applications that can operate autonomously at your branch offices.

The added advantage with SwyxWare, unlike hardware based systems, is that SwyxWare doesn’t require any expansion kits to enable you to grow, so you don’t worry about time-consuming hardware installations and possible re-configurations or on-going maintenance.

SwyxWare complements you long term, giving you real competitive advantage

Combining the feature-richness of a traditional PBX, the flexibility of an IP-based software solution, and support for a wide variety of communication devices, SwyxWare is already ahead of the market. By continually tracking advancements in the communications market, we’re able to quickly implement new features that can best help you succeed in a competitive environment while still enabling you to provide a high level of service to your customers. Our software based solution lends itself well to continual on-going development that you can take advantage of through annual software maintenance  so you don’t have to pay for each and every new feature. Just as you commit to supporting your customers, that’s our commitment to you.

Never missing a call – no matter where you are or whatever device you are using

Even if your company is quite small, sophisticated call routing rules enable you to present a highly professional image to your callers, allowing you to treat calls from important customers or partners as a priority. Just one example of SwyxWare’s strengths can be seen when you have more calls coming in than you can handle - SwyxWare enables you to play music on hold to your callers  and  give them details on their position in the call queue rather than having the phone just ring and ring. To further ensure that your callers don’t just hang up after a certain amount of time, you can automatically give them the option to leave a message or to speak to someone else within your business, or to have someone call them back as a matter of urgency.