We understand that for media and advertising agencies it is critical to operate an 'always available' culture both for suppliers and customers alike. Whether you're finalising approval to meet a project deadline or negotiating for the best rates on advertising, it is important that you can communicate quickly and efficiently. That's why using an IP telephony system such as SwyxWare, means that wherever you are, it's possible for you to be available either by phone or email, or for you to make that time-sensitive phone call.

There are a number of ways that media and advertising agencies would benefit from using the Swyx IP telephony solution to gain competitive advantage. These include:

• Call Response - it is imperative that you can respond to calls immediately wherever you are - SwyxWare improves employee availability with intelligent call routing re-directing calls simply and quickly so calls never go unanswered
  
• Instant conferencing - set-up multi-party calls with clients, suppliers and partners at a moment's notice without having to involve a third party telephony company.
  
• Home Working - Mobilise and connect your workforce by giving users their own personal environment wherever they log on e.g. home or office without the need to use expensive mobile phones.
  
• Call Recording - All customer and supplier conversations can be recorded and filed, this helps resolve disputes and provides a record of important advertising rates and deadlines.
  
• New business generation - Easy telephone integration into databases and CRM systems so you can make sales calls by simply clicking on screen, and on incoming calls the appropriate contact window of the caller pops up and the contact information can be viewed instantly
  
• Add new offices and locations - Scalable system that will grow with your business - simply buy new licences to add users without the worry of server based hardware restrictions
  
• Latest technology - take advantage of the business benefits of IP telephony and associated applications