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Education

How often do you get a message from the school reception or switchboard requesting you to call a colleague, student or parent back urgently? Wouldn't it be great to a have a telephony solution with enhanced functionality so that calls can be routed directly to your mobile or a phone near to where you are working. For example a head of department can alert teaching staff of changes to timetables, classroom allocation and other daily administration tasks.

Government funding in education is shrinking and competition between institutions is growing thus encouraging today's educators to look closely at communication as a way to survive and grow. There is also increasing pressure for better communications with the local community and parents. This is where Swyx can help by providing a powerful communications solution that can improve your responsiveness, provide greater efficiency and reduce your communications costs thus improving your standards.

Below are the features that the SwyxWare solution has available that we believe are important the Education Industry:

  • Improved access to teaching and admin staff - Improve Teacher/lecturer availability with intelligent call routing redirecting calls simply and quickly
  • Mobility - A true mobile office solution that improves teacher/lecturer availability, giving them their own personal telephone environment wherever they log on, enabling hot desking and remote working
  • Improved call visibility - Bursars and administrators can see instantly who is on the phone and who is available.
  • Inter-campus connectivity - Reduce call charges between sites and mobile workers - communication can be operated over existing IP connections between different sites or subsidiaries for connection to the company's PBX.
  • Consolidate Telephone Lines - Reduce costs by rationalising expensive phone lines on a campus into a single low cost broadband solution.
  • Easy installation and administration - Save costs and time as an existing administrator can maintain and update the system without the need for expensive service contracts
  • Improve staff productivity - Further reduce costs and support internal communication by managing basic processes like automatically routing internal calls using recipient's name (including off site calls) and recording sick days or class/student attendance
  • Allow accurate re-charging of calls - The system produces easily accessible Call Detail Records (CDRs) so pupils and staff can be re-charged if necessary for private telephone use.
  • Conference server - so remote/distance learning is possible without the need for 3rd party conference services providers

Interactive Network Overview

Interactive Network Overview

Swyx Case Studies

Swyx Case Studies