Swyx Solutions AG - Press releases

SITEC becomes Partner of Swyx in Saudi Arabia and UAE

Swyx Solutions AG — Mon, 24 Oct 2011 22:00:00 +0100

Dortmund/Jeddah, 25.10.2011 - Swyx, a leading supplier of Unified Communications (UC) for SMEs, is strengthening its international commitment and is to cooperate in Saudi Arabia and the United Arab Emirates (UAE) with Strata Information Technology (SITEC), a subsidiary of the Strata Group. �SITEC is already operating successfully as a service provider in the telecommunications and IT markets, and is therefore exactly the right partner for us in this fast growing region. SITEC shares the product and service philosophy of Swyx, and is a competent local contact for our customers�, explains Dr. Ralf Ebbinghaus, Executive Vice President of Sales and Marketing at Swyx.
�Highly qualified service and consulting around the clock� Ghassan Tabbah Shalabi, CEO at SITEC, adds: �We are delighted to be able to include SwyxWare in our portfolio. SITEC offers highly qualified service and consulting for SwyxWare, and is there for the customer around the clock on seven days a week. We will also continue to expand our expertise through intensive cooperation and ongoing interchange with the German Swyx team.� In Saudi Arabia, where SITEC is the exclusive sales partner, the company could already confirm its serious interest in Swyx, winning the renowned insurance group UCA (United Cooperative Assurance) as a customer with its 350 users, headquartered in Jeddah. Dr. Ralf Ebbinghaus, Executive Vice President of Sales and Marketing at Swyx and Ghassan Tabbah Shalabi, CEO at SITEC.

SwyxWare to be available in Iceland as a Hosted and Cloud solution

Swyx Solutions AG — Tue, 18 Oct 2011 22:00:00 +0100

Swyx strengthens cooperation with service provider Svar Iceland

Dortmund/Reykjavik, 19.10.2011 - Swyx, a leading supplier of Unified Communications (UC) for SMEs, is to strengthen its cooperation in Iceland with the service provider Svar Iceland. This company will offer SwyxWare as a Hosted and Cloud solution from now on. "Svar has a lot of experience with Swyx products, and is already operating successfully as an experienced service provider in the telecommunications market. These are very promising conditions for jointly developing the Icelandic market", explains Dr. Ralf Ebbinghaus, Executive Vice President of Sales and Marketing at Swyx.

"The resellers in particular will profit from our expertise"
Runar Sigurdsson, Svar CEO, adds: "We are very much looking forward to offer SwyxWare as a Hosted and Cloud solution, too. The Icelandic resellers in particular will profit from our expertise and experience with SwyxWare. Already around 150 businesses in Reykjavik and the surrounding area are using the Swyx solution � we'd like to pursue this positive trend."
Dr. Ralf Ebbinghaus, Executive Vice President of Sales and Marketing at Swyx, Runar Sigurdsson CEO at Svar

Swyx makes key new appointment as UK sales increase

Swyx Solutions AG — Tue, 20 Sep 2011 13:16:30 +0100

UC software vendor invests in new UK office and more staff to underwrite future growth

London, 20.09.2011 - Swyx is to strengthen its commitment in the UK with a new office in Stockley Park and the hiring of additional staff in pre-sales, post-sales and business development roles, including the key appointment of Mark Russell as Director of Operations for UK and Ireland. Swyx's Executive Vice President of Sales & Marketing, Ralf Ebbinghaus says "We see this as a direct investment in our UK partners so we can offer them improved support and service that will help them to generate even more sales." Mark Russell, formerly with Swyx distribution partner, IPIT, will be responsible for managing the Swyx's extended UK operation from 1st October. Mark, who is already well known in the channel, has been involved with selling and supporting Swyx for many years and is a trusted and well-respected unified communications expert. After almost doubling its UK business in 2010 compared with 2009, Swyx expects growth this year to be approximately 20%, which says Russell "is very encouraging in light of current trading conditions. As businesses continue to look for new ways to work smarter, be more competitive and reduce costs, we see Swyx as the perfect solution for new and existing partners to sell to companies of all sizes." "By building up a larger local UK presence and a dedicated team of UC experts, we plan to consolidate and increase further growth, by supporting and enabling our partners to capitalise on the growing demand for unified communications across all market sectors." Swyx will be exhibiting at this year�s Convergence Summit South (4th - 5th October at Sandown Park, Surrey) and invites new and existing channel partners to visit them on the stand to meet new personnel and to see the latest SwyxWare 2011 software-based unified communications solution in action. Mark Russell (Director of Operations UK and Ireland)

Viewcom now exclusive distributor of Swyx in Sweden � aiming for 25 percent market share

Swyx Solutions AG — Sun, 28 Aug 2011 22:00:00 +0100

SwyxWare to be offered in Sweden as cloud solution as well as CPE solution

Dortmund/Stockholm, 29.08.2011 - Swyx, a leading supplier of Unified Communications (UC) for SMEs, is strengthening its international activities and in future will cooperate exclusively with Viewcom AB in Sweden. "Viewcom is already operating successfully as a service provider in the telecommunications market, and consequently has extensive experience in this sector. These are very promising conditions for jointly opening up the Swedish market", explains Dr. Ralf Ebbinghaus, Senior Vice President of Sales and Marketing at Swyx. "We want to win 15 new resellers by the end of the year"
Henrik Eriksson, CEO of Viewcom System integration AB, adds: "We are very much looking forward to operating as exclusive distributor for Swyx, and marketing SwyxWare both as a cloud solution and a CPE solution. The Swedish specialist dealers in particular will profit from our expertise and experience with SwyxWare. Our goal: By the end of the year we want to win at least 15 new resellers, and in the medium term we aim to gain a market share of 25 percent among small and medium sized enterprises."

Channel and end-customers to profit from Swyx�s virtualised unified communications

Swyx Solutions AG — Tue, 09 Aug 2011 22:00:00 +0100

Product offers high flexibility & no additional certification is required

London, 10.08.2011 - Swyx has announced immediate support for its virtualised SwyxWare 2011 software-based UC solution. With a choice of virtualisation platforms, Swyx offers greater flexibility by supporting market-leaders Microsoft hyper+ v and Vmware ESXi. For resellers already familiar with selling cloud-based solutions there are no additional investments, certifications or training programmes to sell the hosted version of SwyxWare. Virtualised UC solutions: Major appeal is simple network administration "Through virtualisation, specialist resellers and end customers can now profit even more from SwyxWare. Not only do they have a completely flexible solution there are also the advantages of server consolidation, low hardware & energy costs, space-saving and higher availability. However, the major appeal of software-based UC solutions is down to the simplified administration � like your CRM system, SwyxWare is just another application on the network", says Swyx Executive VP of Sales & Marketing, Ralf Ebbinghaus.

For more information visit Swyx at The Convergence Summit South (http://www.convergencesummit.co.uk) which takes place between 4-5th October 2011.

Intratel becomes the first Dutch certified Swyx training center

Swyx Solutions AG — Tue, 31 May 2011 22:00:00 +0100

Dortmund, 01.06.2011 - Intratel, a leading Swyx-distributor in the Netherlands, has successfully completed their training to become the first Dutch certified Swyx training center. As a Swyx training center, Intratel will now be able to educate resellers on how to use the Unified Communications-Software �SwyxWare� both in theory and practice. The continuous cooperation between Swyx and Intratel will guarantee that the content is always up to date. It is necessary to complete this training course to become an approved Swyx reseller.

"An important step to increase the support of the Dutch resellers" "We are very happy to welcome Intratel as our new certified training center. Especially our resellers will benefit from their experience and expertise concerning SwyxWare. This is another step for Swyx and Intratel to increase the success in the Dutch market," said Marco Crueger, Sales Director at Swyx. Remco Eikhout, Executive Director of Intratel, adds: "Intratel and Swyx are successful partners since 8 years now. Being the first Dutch certified Swyx training center is a great honor for Intratel and an important step on our way to increase the support of the Dutch resellers continuous."

About Intratel
Intratel BV is distributing Swyx since 2002 and is specialized in VoIP with Swyx as their main product. Next to Swyx, Intratel delivers all other Swyx and VoIP related products and knowledge like LANCOM, 2N, Grandstream and custom development. Intratel is training ICT and technology partners to be successful with Swyx and VoIP in general and is now an official Swyx training center. More information can be found on www.intratel.nl About Swyx
Located in Dortmund, Germany, Swyx is one of the European market leaders in the field of IP telephony. Swyx already implemented this technology at thousands of European companies that now enjoy all the profits of IP telephony and related applications. Swyx is known for its innovative products and its excellent market vision. For this, the company has been acknowledged with various technical and business awards. Moreover, the company has been praised by journalists, analysts, independent product testers and, most importantly, by satisfied customers. More information can be found via www.swyxware.nl.

Launch of SwyxWare 2011

Swyx Solutions AG — Tue, 24 May 2011 22:00:00 +0100

UC solution delivers significant new functionality including Rich Presence & HD quality

London, 25.05.2011 - Swyx, a market-leading vendor of Unified Communications (UC) for SMEs today announced the availability of its latest new solution, "SwyxWare 2011". Designed to optimise business processes, improve availability and increase productivity, the new version boasts extended functionality such as rich presence, voice data encryption and HD sound quality for both audio and video telephony. SwyxWare 2011 is available through the company's authorised UK resellers. Rich Presence: Detailed status information for all colleagues
A key feature of the new solution is "rich presence" which gives a complete overview of a user's status by synchronising with calendar information from Microsoft Outlook or Lotus Notes. Colleagues can simply see via their on-screen softphone whether someone is "away", "busy" or "on holiday". By updating information on availability and contact preference in real-time, SwyxWare 2011 enables callers to understand how best to contact someone, for example via phone, email, instant messaging or mobile device. The Swyx user can also improve their availability by setting up call forwarding or call routing options dependent on status, to avoid "telephone tag" situations or unnecessary voicemails. Voicemail & CTI as standard � More features for the same cost
Within SwyxWare 2011, voice mail and CTI are now included as standard with other features including Microsoft Outlook integration, application sharing, instant messaging, video telephony, rich presence and conferencing. Customers can also purchase additional options such as SwyxMobile or SwyxFax. High Definition call quality & voice encryption
Thanks to high definition audio (Wideband Codec G. 722), calls with SwyxWare 2011 are delivered in HD which is supported on all SwyxPhone models L4/5/6, as well as SwyxIt! softphone with current USB devices. The introduction of SRTP (Secure Real-time Transport Protocol) also now encrypts all conversations via SwyxWare.

SwyxWare 2011 also has a new set of ringtones which can be adapted according to particular work environments. For example, open-plan offices can choose more discrete ring tones which will not disturb other colleagues.

Dr. Ralf Ebbinghaus, Vice President of Distribution and Marketing at Swyx said "The focus of SwyxWare 2011 is to improve the user experience and lines of communication so colleagues can maximise their availability whether in the office, on the move or at a remote location. With greater competition, SwyxWare 2011 is the perfect tool to help SMEs to work smarter and deliver better service."

SwyxWare 2011 opens up new opportunities for channel

Swyx Solutions AG — Tue, 24 May 2011 22:00:00 +0100

More functionality and simplified licensing gives new and existing resellers easier sales and more margin

London, 25.05.2011 - Swyx a market-leading vendor of Unified Communications for SMEs today announced the availability of SwyxWare 2011. With updated packaging, a simplified licensing procedure and a whole raft of new features such as "rich presence" and HD voice quality, the vendor anticipates an easier sell for new and existing channel partners with higher margins as a result of being able to design a tailor made solution for every customer. Revised licensing & additional features - Swyx plans to attract 50 new partners in 2011
"By simplifying the licensing model, resellers are no longer restricted by the number of licences they have to buy or different feature sets. With the new product, a comprehensive set of features including "rich presence" and intelligent call management come as standard with several optional extras such as SwyxMobile and SwyxFax which enable partners to create additional margin" says Marco Crueger, Sales Director at Swyx. "This approach makes it more cost-effective for resellers to build a feature-rich solution that is both unique and scalable for any size of customer. In Germany, we are the number one supplier for SME IP telephony (source: MZA) and believe that we can replicate this success in the UK. This year, we are investing more in marketing both to the channel and end-users and are aiming to recruit a further 50 partners in 2011." Simplified licensing model will provide strong selling proposition
Crueger continues: "The new simplified licensing model together with the new attractive features of SwyxWare 2011 will provide a strong selling proposition for new and existing resellers, whilst the re-naming of the product will help the channel push the relevance of the new version, as well as encourage existing customers to upgrade to the latest software." "The focus of SwyxWare 2011 is to improve lines of communication so colleagues can maximise their availability whether in the office, on the move or at a remote location, contributing to better customer service and greater overall productivity. With greater competition, SwyxWare 2011 provides the perfect product and message to sell into the SME market allowing companies to work smarter as well as deliver better service." Rich Presence: Detailed status overview of colleagues
A key feature of the new solution is the "rich presence" that gives a complete overview of a user's status by synchronising with calendar information from Microsoft Outlook or Lotus Notes. Colleagues can simply see via their on-screen softphone whether someone is "away", "busy" or "on holiday". By updating information on availability and contact preference in real-time, SwyxWare 2011 enables callers to understand how best to contact someone, for example via phone, email, instant messaging or mobile device. The Swyx user can also improve their availability by setting up call forwarding or call routing options to avoid "telephone tag" situations or unnecessary voicemails.
In addition, SwyxWare 2011 functions include voicemail and CTI (computer telephony integration), application sharing, intelligent call management, Outlook integration, instant messaging and video telephony. For more information on becoming a Swyx reseller, UK fulfilment partner, IPIT is holding a series of roundtable events with the chance to win a trip to see Borussia Dortmund (BVB) play in the Champions League next year. Email Emily.walsh@ipit.co.uk

COMPUTERLINKS is the exclusive distributor of Swyx for Italy

Swyx Solutions AG — Fri, 04 Feb 2011 13:55:51 +0100

The value-added distributor is the sole representative in Italy of the German VoIP and Unified Communications vendor

Bolzano, 04.02.2011 - COMPUTERLINKS, the value-added distributor specializing in e-Security and e-Business, is from January 2011 on the exclusive representative in Italy of Swyx, a leading provider of Unified Communications Solutions. COMPUTERLINKS is distributing Swyx products since 2007.

Founded in 1999, Swyx is headquartered in Dortmund, Germany, and offers VoIP and Unified Communications solutions based on Windows operating systems, that integrate seamlessly into existing software in almost all businesses of all sizes. In particular, SwyxWare delivers all the functionality of an IP telephone system together with innovative Unified Communications features, creating a future-proof solution, which may replace or supplement existing telephone systems. With over 500,000 active users and more than 500 resellers, Swyx enjoys a leading position in the VoIP market in Europe.

"Being the exclusive distributor for Italy, as well as the single official representative of Swyx in our country, we are able to focus even more on developing opportunities for our partners in the field of Unified Communications," said Federico Marini, CEO of COMPUTERLINKS Italy and Austria. "Thanks to their flexibility, Swyx technologies enable our partners to create complete solutions that guarantee high performance at effective costs, in order to bring VoIP to a growing number of companies, even the smaller."

"The exclusive partnership with COMPUTERLINKS allows us to further develop business opportunities in Italy, increasing our presence in a market among the most attractive in Europe," said Marco Crueger, Director Sales of Swyx.

COMPUTERLINKS is the first value added distributor in Europe in security and e-business infrastructures, with presence in several markets including Germany, Britain, France, Switzerland, Austria, Hungary and Scandinavia, is also present in North America , Canada, Australia, Dubai and Singapore. To its customers, which are only resellers, COMPUTERLINKS offers a rich portfolio of leading worldwide vendors, as well as ensuring a high range of services to support their action in the market. The company operates in Italy with its headquarters in Bolzano and the branch offices of Milan and Rome. www.computerlinks.it

Swyx leading in key IP telephony growth segment in Germany

Swyx Solutions AG — Tue, 26 Oct 2010 07:55:57 +0100

The MZA analysis institute confirms Swyx's market leadership in the area of desktop IP telephony for organisations with 11 to 50 users

London, 26.10.2010 - Swyx remains the German market leader in the area of desktop IP telephony for organisations with 11 to 50 users in the first half of 2010. The British market research institute MZA confirms this fact in its current study "The Global Telecommunications Market". This follows four consecutive years of Swyx achieving first place in the segment of enterprises deploying IP desktop on systems of 11 to 50 extensions, having beaten domestic market competitors such as Siemens, Avaya and Cisco in 2006, 2007, 2008 and 2009. Swyx currently occupies a market share of 27 percent in the 11 to 50 IP extensions market in Germany. According to MZA experts, the market for IP technology will experience continued growth in the coming years. The analysis institute sees Germany as the largest market for IP telephony in this segment in Western Europe, representing 28 percent of IP desktop deployments in 2010. "The results of the MZA study are supported by numerous companies in a wide range of areas where our communications solution SwyxWare has become an indispensable part of everyday business operations. The study shows that our products provide a perfect fit for the needs of small and mid-sized enterprises", says Dr. Ralf Ebbinghaus, Vice President of Distribution and Marketing at Swyx. "With SwyxWare, we give companies a future-proof telephony solution that allows them to increase their productivity and optimise their business processes in a very short amount of time." This year as well, Swyx has been able to secure numerous prominent customer projects � such as the World Climate Summit, the Biathlon World Cup, the Spanish Riding School and the publishing house Deutscher Taschenbuch Verlag � which has been an opportunity to continue the company's growth. Recently, the unified communications specialist has begun to meet its customers' special requirements in a new way with innovative offers for SMEs such as the Swyx Collaboration Pack with integrated web conference technology, and solutions for seamless iPhone integration. The company's sustained growth is also having an impact on the development of its personnel resources: Swyx is currently seeking staff for channel support. In addition, there are vacancies in the areas of marketing and development. You can find detailed information about the positions currently available at http://www.swyx.com.