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Business requirements

Communication is critical, even for the smallest business. It must be easy for your prospects, customers and suppliers to contact you and for you to contact them. Therefore you must have a reliable telephone system, however with so much choice which is the right system for your business?

As with any other technology investment you need to look at what’s right for your business – both now and in the future. Therefore you need a system that will grow as you grow. A system that is based on industry standard software so it can integrate with all your other technologies. A system that will allow you to work from wherever you want, whenever you want and however you want. In short, that system is SwyxWare.

The SwyxWare IP telephony solution is ideal for any size of company that wants to get the most out of its communications infrastructure, whether the company is installing their first phone system, nearing the end of a lease on a traditional PBX or wanting to gain the benefits of IP telephony. As SwyxWare is purely software based it will adapt to your needs as a business, whatever they may be.


Your first telephone system

You know that you need to purchase a telephone system, so you can establish contact with your prospects, customers and suppliers, but buying such a system can be a minefield.

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You are growing fast

Are you growing so fast that your telephone system can’t keep up? Wouldn’t it be so much easier if you could purchase a solution that would be the last telephone system you’ll ever need?

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Your current system is out dated or needs to be upgraded

Do you feel as though you are spending more resources on maintaining the telephone system rather than your actual job? Wouldn’t it be great if you could have a telephone system that anyone can administer with little or no training?

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You want the benefits of IP functionality

Do you have a traditional PBX telephone system which has fixed scalability options and functionality? Do you want a telephone system that enables you to take advantage of the business benefits of IP telephony and associated applications?

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You want cheaper calls

Do you find your phone bills are very high for external calls? Wouldn’t it be great if you could use a phone system where you can gain access to cheaper call tariffs?

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You are moving office or adding locations

Are you about to move office and have to take the existing phone system with you and re-installing it in the new office? Wouldn’t it be great if you could have a telephone system that doesn’t require expensive telephone cabling and is easy to install?

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You have – or will have mobile and/or remote workers

Do you have a mobile or remote workforce? Do you find it difficult to keep in contact or have to call them to get them to phone a prospect, customer or supplier? Wouldn't it be useful for home-based or mobile staff to take and make phone calls as easily if they are were physically in the office?

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You are setting up a call centre or helpdesk

Do you want to set up a Call Centre or a Helpdesk but find that your existing telephone system is not adequate, so you have to buy an additional solution? Wouldn’t it be great if you could get advanced call centre functionally from one phone system?

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You need a conferencing system

Do you have high call charges for conference calls and have to use a solution from a third party? Wouldn't it be helpful if you could purchase a telephone solution where a conference server was an optional feature and conference calls were inexpensive or even free?

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Your current contract is about to expire

Wouldn't it be great if you could make one decision to buy a telephone system that would grow with your business so you can add users and sites as required and the technology would not become obsolete?

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